Mitchells & Butlers plcMitchells & Butlers plc
Who is Mitchells & Butlers?
You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including All Bar One, Browns, Toby Carvery, Vintage Inns and Harvester, as well as some of the most beautiful, historic and iconic rural and city businesses in the country. We are the leading restaurant company in the UK, with over 1,600 businesses.
We’ve been at the forefront of the industry since 1898, and this extraordinary depth of experience has helped us become a highly successful company within the UK’s eating and drinking out market, which is worth some £70 billion. Our annual sales are close to £2 billion and we serve around 125 million meals a year, as well as some 435 million drinks.
So how did we get to be the biggest?
We've stayed at the industry's cutting edge by constantly innovating, ensuring that our business is always driven by new ideas. We've developed household names like All Bar One, Toby Carvery and Vintage Inns, and all our brands pride themselves on listening to their customers. In fact, we gather over a million pieces of customer feedback every year, which provide priceless insights for improving our products and our service.
Passion, pride and professionalism
Around 38,000 staff help us set the benchmark for the industry, so whichever of our 1,600 restaurants and pubs you visit, you’ll find a warm welcome, great service, outstanding quality and excellent value. We achieve this through providing award-winning training for all our staff, world-class supply chain management, innovative menu development and rigorous food safety practices.
Each of our businesses takes an average of over £21,000 a week and makes an industry-leading £ 180,000 operating profit a year. Only five years ago, food accounted for just 31% of our sales. It now accounts for around 47%.
Our strategy is clear. We want to ensure customers keep coming back by keeping our brands fresh and building on their reputation for quality, choice, service and value. We want to use the strength of our brands to develop more sites, trading with recognisable and popular offers. With more sites and more customers, we can make the most of our scale in purchasing, marketing and more, and achieve even better returns on investment. And we want to make sure we’ve got the right people in place, with the right training and motivation to ensure our customers always get excellent service.
We believe the strength of our brands, the quality of our property and the location of our restaurants and pubs, our great range of food and drink, and the friendly professionalism of our people mean that our business will thrive and successfully grow in the future.
If working in the non stop, ever changing, never a dull moment world of restaurants and pubs sets your pulse racing, we know how you feel and our Graduate Schemes will give you everything you need to succeed. There are three ways to launch your Graduate career:
- Apply for our Corporate Graduate Scheme; work towards a senior Head Office job that will make the most of your skills.
- Apply for our Retail Graduate Scheme; you could be taking charge of a restaurant or pub within just 2 years.
- Apply for an Undergraduate Year; take a “year out” from studying and learn invaluable skills while you work.
All schemes offer competitive salary and benefit packages, please refer to our website for more information or to apply at www.mbcareersandjobs.com.
- Name: Sara Watson
- Role: HR Business Partner
- University: Newcastle upon Tyne
- Degree: Geography
I joined the Corporate Graduate Scheme in 2007 and my greatest achievement to date is being appointed to the HR Business Partner role after just over a year with the company. As a Graduate, you’re given responsibility from day one and that’s been vitally important for my own personal development. Working on real projects gives you the chance to demonstrate your skills, and the opportunity to progress quickly is a great feature of the Mitchells and Butlers Corporate Graduate Scheme.
My role as a HR Business Partner is focused on the recruitment, training and development of our employees. I have direct responsibility for one of our brands and am empowered to make the teams that work in that business as effective as possible. Mitchells & Butlers is particularly committed to developing training for our employees at all levels, so my role is much more interesting as a result. Every week is different and there is a huge amount of variety in the tasks I complete day to day!
I have an exciting and challenging role which is varied and the people I work with make my job particularly enjoyable; having the support network of a fantastic team and being able to deliver real results that have my name on them makes everything worthwhile!
The Company is currently providing support for me to complete my CIPD qualification. On completion of my professional qualification, I will have the opportunity to develop my HR career within Mitchells & Butlers.
- Name: Becka Griffin
- Role: Licensed House Manager
- University: Liverpool John Moores
- Degree: Graphic Arts
I started while at Uni as bar staff in a then Firkin pub in Liverpool in 2001.
I then transferred to the nearby Scream (Hope and Anchor) in my third year.
Nearing graduation my Licensed House Manager at the time told me about the Retail Graduate Scheme and it sounded like a really good idea. I attended the assessment centre just before graduating and was taken on as an Assistant Manager in a Scream in Oxford. After six months I moved to the Up in Arms in Reading as Assistant Manager, stayed there for a year then came back to the Hope and Anchor as Assistant Manager. The then Licensed House Manager left and I did a holding relief for three months before finally getting the Licensed House Manager’s position in January 2004.
In the past two years the Hope and Anchor’s food trade has gone from strength to strength, we operate a late license on a Thursday and show football on our big screen. I have a fantastic management team made up of full-time and part-time team leaders who do an amazing job.
One of the best parts of my job is seeing people achieve their potential. When one of my Team Leaders got his first Assistant Manager's position I felt really proud. I am also lucky enough to get on with my staff really well - some of them I have known since I worked alongside them as bar staff. Bonuses can be quite nice too!
Training & Profiles
The Corporate Graduate Scheme offers roles in Operations (including opportunities to specialise in HR and Marketing), Business Solutions through IT, Property, Purchasing, and Finance; our Finance Scheme is CIMA accredited.
Corporate graduates will be expected to reach a Senior Manager role within 5 years and all achieve a substantive role within 2 years, (e.g. a Retail Business Manager role with line management responsibility for 12 pub managers and an area turnover circa £12m p.a.).
The Corporate Scheme offers a structured training programme, including professional qualifications (where applicable) and on and off job training. We provide ongoing reviews, formal coaching, mentoring and a graduate buddy system.
The Retail Graduate Scheme offers roles in Pub Management and within 2 years graduates could be managing a team of up to 50 people in a pub with a turnover of £1m p.a. The eventual target role will be Retail Business Manager, with line management responsibility for 12 pub managers.
We'll put you on the fast-track to a management role in one of our Pub Restaurants through a mixture of on-the-job experience and formal training. While you'll receive full support, your progress will be very much up to you - the more self-motivated you are, the faster you'll achieve success.
Please apply on-line direct at our website.