Jurys Inn

Jurys Inn

About Us

Jurys Inn - Reception

Jurys Inn has 31 hotels which are ideally situated in city centres across the UK, Ireland and Czech Republic - our hotels provide guests with extremely convenient locations from which to enjoy local attractions. When visiting any of our 31 city centre locations, Jurys Inn always offers superb customer service and a friendly welcome to all our visitors whether regular or first time guests. Jurys Inn strives to provide a personal touch by listening to our guests needs, and because we’re a small group of hotels, we can quickly adapt to give that little extra. Whether it is our 24 hour available staff or an early business breakfast option, at Jurys Inn the little things make big differences.

The business Travel Awards names us as ‘Best Independent Hotel Brand’ in 2012 and we’re also been honored with Gold standard accreditation by Investors in People in recognition of our consistent excellence at the highest levels of people management practice.

Our vision, very simply, is to exceed our guests’ expectations by delivering outstanding results through exceptional people and it is our people who provide a first-class service to guests while working in a fun, inclusive and fast-paced environment that promotes diversity. This is how we like to be, because we understand that if our team is happy, then the guest experience will be a better one. With this in mind, employees are regularly recognised for good performance and positive career progression is certain for those who work to make it happen.

Company background

Jurys Inn - Coffee

Since 1839, when William Jury opened his first guesthouse at No. 7 College Green, Dublin, the company has grown its brand to incorporate 31 properties across the UK, Ireland and the Czech Republic. In its more recent history, Jurys Inn Hotel Group Ltd became a public limited company in 1986 quoted on the Irish Stock Exchange. Within four years the first UK property opened in Glasgow and by 1993 the first Jurys Inns opened in Galway and in Christchurch, Dublin. Over the next four years, new hotels opened in Cork, Custom House Dublin, Belfast & Limerick and expansion in the UK continued in 1998 with the opening of the Jurys Inn Islington and Jurys Inn Edinburgh.

In 1999, Jurys Hotel Group & Doyle Hotels merged to form Jurys Doyle Hotel Group. In 2001, the two Birmingham properties of Chamberlain Hotels Limited were acquired and the Chamberlain Tower Hotel was re-named Jurys Inn Birmingham. The next decade saw deep investment in Jurys Inns, including refurbishment of existing hotels and the expansion of the group through new properties throughout the UK (including 3 in London and Scotland), Ireland and Czech Republic.

In 2007, Jurys Inn was acquired by Avestus Capital Partners, and one year later Oman Investment Fund acquired 50% of Jurys Inn equity.

Case Studies

  • Name: Paulina Gwizdz
  • Role: Front Office Manager, Jurys Inn Edinburgh
  • University: Edinburgh Napier University
  • Degree: BA in Tourism Management and Languages

I joined Jurys Inn during my university studies as a member of the Guest Service Staff based in Food and Beverage department and a year later moved to a Supervisor’s role in the same department.

After graduating with a BA in Tourism Management and Languages from Edinburgh Napier University, I started the Graduate Programme in September 2011.

During the early stages of the programme, I transferred to the Front Office Department and began working in reception. Having been trained in the fundamentals of reception’s duties, my responsibilities increased when I was appointed Duty Manager. Within 3 months, I was given the opportunity to become Assistant Front Office Manager, a role I performed for 14 months before I was promoted to my current position of Front Office Manager.

I am very proud of my achievement of becoming a Head of Department but I feel I owe so much of it to the people who helped me along the way, especially those involved in the Graduate Training Programme. The programme has given me the opportunity to develop my skills and knowledge through extensive training and valuable networking. Without the support and resources that were made available to me throughout the programme, I could not envisage myself holding the position I have within the company.

One of the best things about working for Jurys Inn is the culture of personal development and the opportunities for career progression that are presented to employees.

Training & Profiles

  • Hands-on training in a variety of departments
  • Structured development with face to face, webinar and online training, with access to an online learning account
  • Access to a Senior Manager as Mentor
  • Various opportunities to get involved in company projects and initiatives