Hilti - Graduate Account Manager (London & South East)
Interview process
My telephone interview lasted around 30 minutes and was with the HR Business Partner for the North. She was very pleasant which made the experience a lot less stressful. As I was being interviewed for the role of an Account Manager there were a lot of questions regarding my experience working in retail. After I was successful I was asked to the Head Office in Manchester for a face to face interview with the same lady and the Regional Sales Manager. They were very friendly and again focused on my experiences working in retail. There was a lot of questions regarding progression and development and why I wanted to leave my current part time job.
Most difficult question
What do you think are the three main issues for an Accounts Manager?
Interview tips
Make sure you link your answers to the company values: Integrity, Courage, Teamwork and Commitment. They offer a lot of training so its obvious they are interested in people who want to develop themselves, work their way up and progress. Saying you are mobile seemed to be a huge bonus as well.
Experiences at the assessment centre
I had a field day instead of attending an assessment centre. This was a chance for me to shadow somebody for the day to see if the role was something I would enjoy. I was picked up at half 8 by an Account Manager and spent the day asking her questions and seeing what the role involved. It was very enjoyable and extremely helpful as I have never known a company to do this.
Interview steps
Interviews:
- Phone
- 1:1
- Group / Panel
- Senior Management
- Video
Tests:
- Numerical
- Personality
- Verbal reasoning
- Psychometric
Other:
- Assessment centre
- Group exercise
- Background check
- Presentation
- Competency based questions