Castle Guide & Visitor Assistant - Dunvegan Castle

MacLeod Estate

We are looking for Castle Guides & Visitor Assistants to join us and welcome our numerous visitors during the season. Your missions will range from answering visitors’ questions and sharing your knowledge about the Castle and Scottish History, to ensuring the safety of the collection and the public and help with crowd management. However, this position is flexible and can involve cash handling or till duties. We expect you to be a welcoming, self-motivated, and practical individual with the ability to remain calm in front of high volumes of people. You will be able to handle multiple tasks, prioritise, and problem-solve under pressure. The ideal candidate will have previous experience in a busy customer-focused environment and be comfortable with public speaking. An interest in history is a plus. 

Experience in a customer-focused position in a busy environment Strong interpersonal and communication skills Good general education (GSCE or equivalent) or experience in a cultural or heritage site

Adaptability A people person and customer-focused personality with a can-do positive approach Ability to deal with visitor complaints and resolve issues using their own initiative Interest in history, conservation, heritage buildings and gardens A foreign language skill is not required but is always an asset!

If this feels like you please send your CV together with a cover letter via the Apply Now button.

Having a working visa in the UK is esential!

Due to the high-volume of applications we receive, only shortlisted candidates will be contacted.

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