Whitbread Interview Questions & Answers

My interview was a day long assessment centre with 12 other candidates. This was one assessment centre of around 15 in total, in different locations around the country.
There were 2 group exercises and 2 individual exercises which we were rotated through during the day.
The group interviews were tasks where we had to choose items which we would like to have with us if we were stranded, and another where we were given a charity to propose to the rest of the group.

Explain a time where you have thought of a new method to be used, and how it has been implemented.

Be confident, and not afraid to speak up. The assessors were all very lovely and approachable people.
Also, do not be afraid to approach the previous recruited graduates, they provided some really helpful information, not just about the application and interview process but also the job itself.

First task: Individual interview which was competency based. Around 45 - 50 minutes long covering different sectors, such as honesty and approachability.
Second task: Group task in which each person was given a different charity, and the opportunity to win £1 million for the charity. Each candidate had to read through the information then create a small proposition to be chosen between the group.
Third task: Individual task, in which a ten minute one-on-one presentation had to be given on how to improve customer satisfaction, employee satisfaction and profit margins.