Dixons Carphone Interview Questions & Answers

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Ranked 129 out of 220 reviewed companies

Difficulty rating 6/10

Interview experience

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  • Customer Consultant

    29/5 | Interview date: October 2017 | Job offer? Not yet |

    Was this helpful? Yes 2


    Difficulty rating 60.0 / 100

    Interview process

    Firstly completed their application form and personality test online.

    The interview was a set of competency based questions such as "What is exceptional customer service and tell me about a time you have expereinced it"

    Most difficult question

    "Describe a time when you did not do something properly or did something badly and had to re do it"

    Interview tips

    Look up some competency based questions and prepare answers before hand. Go in with some notes of things you want to remember to say. Also make sure you understand the role you are applying for.

    Experiences at the assessment centre

    It was individual interviews with myself facing the assistant branch manager(taking notes) and the branch manager asking questions.

    Interview steps


    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video


    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric


    • Assessment centre
    • Group exercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5

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