Client Services Associate – German Speaker

About This Role
As a Client Service Associate, your work is at the heart of what this organisation does: you’ll be the link between our blue-chip clients and the expert knowledge they seek.

Throughout a fast-paced workday, you will be working on urgent projects from your assigned client users at investment funds, consultancies, and businesses. Some of your responsibilities will include:
• Fielding incoming client briefs and identify the knowledge gaps they’re looking to fill
• Utilising business acumen to identify relevant experts in the industry or topic of interest
• Proactively scheduling calls with prospective experts via phone and email (including cold calling)
• Engaging experts and vet them against your client’s questions
• Proposing a shortlist of experts to your client and schedule and manage all client-to-expert interactions
• Delivering excellent service to both clients and experts

What they Offer:
• More expert, project, and client-facing responsibility than other entry level roles
• Directly measurable commercial impact and significant earnings potential from the get-go
• Learn to confidently transact with senior executives and sophisticated clients at top-tier investment funds, consultancies and Fortune 500 companies
• A unique training curriculum and intense on-the-job training helping you develop highly transferable commercial and managerial skills
• A clear career path for advancement to Manager after 24-30 months, and to Business Unit VP after ~5 years
• An inspiring, high-energy environment with ambitious peers of 60+ nationalities

Who We’re Looking For:
To succeed in this entry-level role, you need to be motivated by delivering results for your clients and by achieving commercial goals. This is a communications- intense frontline role, requiring a client-first mindset and the ability to multi-task across an action-packed workday.

Successful candidates generally possess:
• Undergraduate degree, no subsequent experience necessary
• Track record of strong academic performance (equivalent of 2:1 or above)
• Extracurricular achievement throughout school and university
• Internship experience evidencing an interest in business
• Outstanding communication skills
• Fluent English and German at C1 level is required; experience living or working in continental Europe is desired

Compensation And Benefits
• Expect total first-year compensation in excess of £47,000 consisting of (i) annual base salary of £40,000 and (ii) uncapped variable compensation linked to individual performance.
• 4% matched pension contribution on qualified earnings.
• Comprehensive private health insurance coverage and dental insurance.
• 25 vacation days, 8 bank holidays, and business closure over the Christmas break.
• State-of-the-art office with amenities in the City of London; option to WFH each Friday.