The interview involved three stages. I first applied around the end of January time. I applied online, which I found really easy, and the application really excited me and put me at ease. Note, do prepare your CV before hand if you haven't because you do need to submit this too. Approximately no longer than two weeks later, a talent acquisition coach contacted me via email asking me if I may partake in a telephone interview. He submitted via email a time, a date and contact information in case I had any problems which I found really helpful. My date came around and the interview involved a few competency style questions and an opportunity to ask any questions. I got through to the next round which involved a one on one with the talent coach I had spoken to on the telephone. It was a really great experience, and you find everybody is so lovely and helpful. Remember do prepare yourself some questions...they love to see that you have thought about your career with Enterprise and have a genuine interest in the company. The one to one, involved again competency style questions and again was an opportunity for you to get to know the company a better, and also it was great to ask the talent coach more questions too. From there, I was informed that I had got through to the next round, which involved a branch day visit. This was again fabulous for me because I got to actually see what a day would be like in the branch I would be working at, if I were successful. Again, everybody was fantastic and so keen to help you and show you the role. I think this is what I love about Enterprise the most, that everybody genuinely loves their job and they all work so hard! and if you show a desire to work hard and progress you really appeal to people. From this stage, I was then contacted and asked how my branch day went, by the talent acquisition coach who set up my recruitment process. He informed me I had made it to the final stage and would be going in for a group assessment, He emailed me all of the details of time, date, what I would need to bring with me. I had this a couple of weeks ago and again it was great. I arrived a little earlier and was greeted by a big smile from one of the HR assistants who showed me through to their staff canteen. The assessment day lasted 9-2 so at that time in the morning there were plenty of people in and out of the canteen making coffee and chatting to you, which really put me at ease. Even one of the assessors walked through and was chatting to me, while he was making his coffee. You will find this...everyone is just so friendly. As we all arrived, we were shown through to a conference style room. We were given a brief run down of the day, and met the other talent coach who was also involved in recruiting us. They gave us a brief overview of the organisation, what is expected, what they hope we will learn, why working for Enterprise is so great. Which I found great, because sometimes it's nice to have that 25 minutes to just compose yourself in such a nervous situation. After this, we did a short Q and A where we got to meet three regional managers. Again..ask questions! come prepared! After this, the day was split over four tasks. First was a grouped task, this lasted about an hour. Again we got to me more senior members of Enterprise and ask more questions. This part I found great, if you listen to a lot of their stories, they all started off in your shoes and they are perhaps the most understanding, engaging business people I have had the pleasure of meeting. From this, we were then taken back into the canteen, where we (the other candidates) were just chatting and interacting and waiting for the next stage. I found it great that they allowed this to happen, because if you get the role, you make meet these people again, so its great to form relationships at this stage. From this, we were each taken one by one and got to do a one on one meeting with the area manager. Again, let your skills shine and be yourself! it really helps. From this as we all finished up, it was dinner time. Again, use dinnertime as an opportunity to chat and have fun, be yourself, but be professional. It was great to be in a room with so many ambitious people and hear their journeys, and you find they are genuinely really interested in hearing about you as well. From this...after dinner,we were taken in groups of three and did an assessment style paper. After this we came to the final stage, which was a more formal style interview with another area manager. This stage is great as it gives you a real opportunity to sell yourself and 'seal the deal' as such. And also meet and engage with somebody who was in your shoes a while ago, and hear about their experiences. All I would say from the application process at Enterprise, is use it wisely! I genuinely want to work for the company...so if you feel the same, don't waste your opportunity! make sure you get all the information you need and don't have any hindsight!
Most difficult question
I don't think any of the questions are necessarily difficult at Enterprise. A lot of the tasks, questions, assessments are competency based and problem solving based. They want to see that you understand the power of excellent customer service, you are a team player and that you can take on responsibility without being asked to...and, that you are willing to work hard! Or this is how I felt. Nothing seemed to be there to catch you out and trick you and they seemed to be so keen to want to put you at ease and bring the best out of you! which is great...cause I've had other job interviews for other companies where this has not been the case. With Enterprise, their company profile and the reviews I've read...speak very true of them! this is truly an amazing company. Remember this.
Just listen to what you have been told, relax and be yourself. They want to see the best in you, and everything they do will be done to make you feel really comfortable. Get to know the people at each stage, as you may potentially be working with them, so you may as well form a great bond! And just smile, be genuinely happy to be there...you should be! they're a great company! don't be like me and build it up and get yourself all nervous and stressed, there's no need! These people are amazing.
Experiences at the assessment centre
As touched upon earlier, there were a good varied amount of assessment tasks which tested your core skills of communication, competency, customer service, problem solving, work ethic, your interest in the company etc. This is great, as it shows you exactly what you will be doing on a daily basis with Enterprise and how you will be expected to interact with your co-workers and senior members of the team. It seems that when you work at Enterprise...you make friends for life...so I definitely have my fingers crossed for this role! Hope any future applicants have found this helpful.