Graduate Software Testing Consultant
Interview process
My initial telephone interview was with a member of the recruitment team and lasted around 10 minutes. We had a short discussion about the company, my CV and my application. At the end, I was invited to a graduate assessment day.
During the assessment day there were two one-on-one interviews: an HR interview and a technical interview. The HR interview featured every question you might expect to hear in a typical personal interview, the most difficult of which are noted below. The technical interview did not feature so many questions, but instead was more a discussion of the work that would be involved within the role for the successful candidate.
During the assessment day there were two one-on-one interviews: an HR interview and a technical interview. The HR interview featured every question you might expect to hear in a typical personal interview, the most difficult of which are noted below. The technical interview did not feature so many questions, but instead was more a discussion of the work that would be involved within the role for the successful candidate.
Most difficult question
Describe a time when you resolved an issue with a difficult customer/team member. What happened?
Describe a time when plans had to be changed. What happened?
Where do you see yourself in five years time?
What is your biggest flaw?
Describe a time when plans had to be changed. What happened?
Where do you see yourself in five years time?
What is your biggest flaw?
Interview tips
Prepare for all the typical 'awkward' interview questions you would expect during the HR interview. Have answers prepared that present your ability to solve problems, work in a team and organise yourself.
Experiences at the assessment centre
We were split into groups of 3 and given 30 minutes to prepare a 15 minute presentation detailing our survival plan should we be lost at sea, given a list of items salvaged from our own shipwreck. Questions asked by the interviewers appeared to be aimed specifically at knocking us off-balance, presumably in an attempt to see how we would deal with difficult customers and rapidly changing circumstance.
In an individual writing task, we each were asked to perform three tests: A comparison of a draft document to a company standard document, noting any significant errors. Then I had to determine a number of possible errors that might occur as a result of software faults in a bank and the outcomes of those errors. Then I had to draft an email to a superior detailing those possible errors and steps to be taken to test for them. The three writing tasks took one hour.
A buffet lunch was provided a little over half way through the assessment day, during which we were shown a presentation about the company.
In an individual writing task, we each were asked to perform three tests: A comparison of a draft document to a company standard document, noting any significant errors. Then I had to determine a number of possible errors that might occur as a result of software faults in a bank and the outcomes of those errors. Then I had to draft an email to a superior detailing those possible errors and steps to be taken to test for them. The three writing tasks took one hour.
A buffet lunch was provided a little over half way through the assessment day, during which we were shown a presentation about the company.
Interview steps
Interviews:
- Phone
- 1:1
- Group / Panel
- Senior Management
- Video
Tests:
- Numerical
- Personality
- Verbal reasoning
- Psychometric
Other:
- Assessment centre
- Group exercise
- Background check
- Presentation
- Competency based questions