Customer Services Administrator
Interview process
The interview went very well. I was asked generally about my previous employment and education. The different aspects of the business were explained and what the role would entail.
I was then asked what would my friends describe me as and what kind of skeletons do I have in my closet, if any. I said, organised, friendly and sporty and that I was dyslexic but I had methods to minimise it's impact.
He then questioned me about how I would encompass the job in my life: how I would get to work, what kind of salary I was expecting etc.
At the end of the interview he introduced me to the other team members and offered me the job.
I was then asked what would my friends describe me as and what kind of skeletons do I have in my closet, if any. I said, organised, friendly and sporty and that I was dyslexic but I had methods to minimise it's impact.
He then questioned me about how I would encompass the job in my life: how I would get to work, what kind of salary I was expecting etc.
At the end of the interview he introduced me to the other team members and offered me the job.
Most difficult question
I was asked to describe myself in 3 words, which I found difficult. I later asked my friends what they would say: Loyal, Organised and Friendly, which I was asked again in another interview, so was very useful.
Interview tips
Be inviting and competent. If you are nice and have the skills needed for the role as stated in your CV they are just checking that you would fit into the company well.
They are a really nice and friendly company whcih is reflected in the interview. They have now been acquired by Charco, so the interview process may change.
They are a really nice and friendly company whcih is reflected in the interview. They have now been acquired by Charco, so the interview process may change.
Experiences at the assessment centre
No assessment centre interview.
Interview steps
Interviews:
- Phone
- 1:1
- Group / Panel
- Senior Management
- Video
Tests:
- Numerical
- Personality
- Verbal reasoning
- Psychometric
Other:
- Assessment centre
- Group exercise
- Background check
- Presentation
- Competency based questions