After my first competenecy telephone interview, I was given the opportunity to attend an assessment centre in Glasgow, which they fully compensate you for if you make it to this stage. Bring a passport and/or License on the day for ID purposes and be prepared in your competency responses as you will not be permitted to bring in your notes for it. However, as there was a group exercise component, which they gave you the scenario beforehand relating to 4 different scenarios (1 chosen on the assessment day), you are allowed to bring in your notes for the group exercise. I find, however, being aware of the company outlook and general knowledge of the company will come in handy on this date.
Most difficult question
??? Demonstrates a clear understanding of the business they support
??? Understands what is important and prioritizes accordingly
??? Ability to explain risk management and articulate their role in identifying and escalating risk issues
??? Understands the importance of following defined procedures and completing the appropriate checklists
??? Proactively escalates issues as they occur
??? Does not compromise control to comply with clients requests
??? Demonstrates an understanding of client???s (internal & external) requirements
??? Responds to client requests with accuracy and speed
??? Takes personal responsibility for resolving client issues, is able to clearly escalate cause and resolution
??? Demonstrates accountability for actions and errors
??? Actively seeks opportunities / challenges broader than current scope of role
??? Actively seeks out new opportunities for self development and career development
??? Develops a full understanding of team???s performance metrics and how this can impact the wider business environment.
??? Helps to create a positive work environment that builds trust, finds innovative ways to improve team work
??? Actively participates in team meetings, raising issues, questioning others and offering solutions/ideas.
??? Shows a willingness to help others in the team with tasks and issues
??? Proactively ensures upward and peer communication of initiative, issues and successes
??? Takes responsibility for their own personal goals and the delivery of the team???s goals.
Experiences at the assessment centre
Be aware of how you come across to the interview panel - for a North American whose voice and behaviour is confident and competent compared to his British counterparts, you sometimes have to "tone it down" and not appear to enthusiastic, even if it's an American firm you are applying to as it is British people who are interviewing you and it is predominately a conservative environment akin to British poeple. Stay postive, however and maintain good eye ocontact and dress for success. It's also best to have a great sleep regimen and diet regimen weeks into the assessment centre so you look refrshed and healthy.
Be proactive however, in your approach to meeting people as the strangers (students) in the lobby, also taking the assessment centre with you, are the ones probably who are going to be working on the group assignment with you.
Be prepared to work with candidates from the E.U and being able to work with people from various skill sets.
- Group / Panel
- Senior Management
- Verbal reasoning
- Assessment centre
- Group exercise
- Background check
- Competency based questions