Difficulty Rating

60%

Interview experience

Positive

100%

Neutral

0%

Negative

0%

  • Graduate Sales Executive

    Difficulty Rating

    60%

    Interview process

    The role I was applying for was in the online division. My initial phone interview took a brief 10 minutes and was with their head of HR. It was a simple straight forward interview where we simply quickly ran through my CV looking mainly at my previous work experience. Then I was invited down for an interview at their head office which was to take place with herself and the head of the sales department. The actual interview lasted around 30 minutes and started of with me being asked to quickly run through my CV, after this we went through some questions that had already been set out. These were questions such as what I knew about the company, what is it that appeals to me about the company, name a time when I have given excellent customer service and what does excellent customer service mean to me. After the questions they then went through the role, what it entailed and asked if I had any questions.

    Most difficult question

    Describe to me a time you have given great customer service and why was it great?

    Interview tips

    Be well prepared and you should be fine. Make sure you know the company, what they do, their competitors and why it is you want to have a career in sales. Customer service seemed to come up a lot in the questions, so make sure you have a good understanding of what makes good customer service and try to think of a time you have given good customer service.

    Experiences at the assessment centre

    There was no assessment centre

    Interview steps

    Interviews:

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests:

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other:

    • Assessment centre
    • Group exercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    How would you rate the pre-attendance information?

    pre-attendance information:

    How well was the interview organised?

    interview organisation:

    What was your overall impression of the organisation?

    overall impression of the organisation:

    What was your overall impression of the selection process?

    selection process:

    Did the interview reflect the overall values / culture of the organisation?

    overall values / culture:

    Would you recommend this company to a friend?

    would recommend company to a friend:

    Did you want the role following your interview?

    wanted role after interview: