Difficulty Rating


Interview experience







  • Claims Handler

    Difficulty Rating


    Interview process

    My initial interview was with the Managing Director of the firm, which was scheduled to last for up to an hour, but actually lasted for two and a half! We had an initial chat about what I was currently up to and my career aspirations, and then the MD spent some time detailing what I could expect from being trained in the role. We discussed what I thought were my core strengths and weaknesses, and how they could be used as an asset to the firm.

    My second interview was a week later (I was informed that out of 90 initial applicants, 6 were asked to the final interview), with the Legal Director. This started with me summarising my covering letter, which he had not had time to read, and then followed by some more detailed and situational questions, e.g. asking me what sort of information I would need to find out first when faced by a certain set of facts.

    Most difficult question

    "I can see from your CV that you are very law-focused, and might consider pursuing a training contract soon. In that case, why should I hire you over another candidate?"

    Interview tips

    Come prepared with solid motivations for applying, and be willing to show that you can be dedicated to the role for a significant length of time - as a small business they will want at least 3 years of commitment with you. In the firm your role will require you to work with some difficult customers so you need to be able to show that you are confident enough to manage these situations.

    Experiences at the assessment centre


    Interview steps


    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video


    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric


    • Assessment centre
    • Group exercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

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