Founded in 1941, the worldwide Hilti Group evolved from a small family company, with the headquarters of the Hilti Group based in Schaan in the Principality of Liechtenstein. Some 20,000 employees, in more than 120 countries around the world enthuse their customers and build a better future.
Hilti excels through outstanding innovation, top quality, direct customer relations and effective marketing. Two-thirds of the employees work directly for the customer in sales organisations and in engineering, which means a total of more than 200,000 customer contacts every day. Hilti has its own production plants as well as research and development centres in Europe and Asia.
Hilti in Great Britain
Hilti whose trademark is red power tools are used on construction sites around the world. The company’s core range of tools and equipment include products for direct fastening, drilling and demolition, cutting and sanding, diamond drilling, screw fastening and measuring, as well as its range of anchors, installation systems and fire protection products.
Hilti uphold a clear value orientation and pursue a policy of stakeholder value. Integrating the interests of all the company’s partners – customers, suppliers and employees – into its strategy and actively honoring its social and ecological responsibility creates the foundation of trust that makes possible the long-term success of the company.
Channels to Hilti
We have a dedicated team that can guide customers through the extensive range of tools and consumables, offer advice and support in areas ranging from application training, on-site testing, after sales service and technical advice.
Customer Services Advisors can help customers with product advice, orders, deliveries and locating the nearest Hilti Centre. If a customer needs professional advice, product and system demonstrations or application advice at their place of work or on-site, the Customer Services team can put them in contact with the local Hilti Account Manager in their area.
Hilti Centres can provide customers with product and application advice plus demonstrations of machines and systems. Tools and consumables are also available for purchase from the Hilti Centres with 22 centres across the UK.
Hilti has a unique, worldwide business model that incorporates a direct selling approach. Being close to the customers, the company believes that it can learn from them and quickly react to their needs. The company recognises that maintaining a knowledgeable and dedicated sales team is integral to the business and currently employs over 200 Account Managers in Great Britain.
At Hilti we offer a broad portfolio of responsibilities in a stable and successful company. We are always searching for talented people who want to move things forward, bring new perspectives and innovative ideas. Hilti invests in training its staff using the most modern training methods and provides them with ongoing training and support. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as promote a career as an expert.