Assistant Director
Interview process
Phone interview - brief (20 minutes) but decent questions regarding previous work experience, personal skills and qualities, how much I knew about the company/role, and scenario based questions. You are expected to have thoroughly researched the company and role to answer all questions in a fitting manner (i.e. all with relation to the qualities expected, the vision and values of the company, the requirements for the role). I was contacted within a week to arrange for a centre interview.
Centre interview - starting with a centre tour by the Centre Director, I was given similar personality/experience/skills questions in a private interview with the CD and Assistant Director. Following this was a sales role play, which was performed twice with feedback after each trial. They are looking for your receptiveness and adaptability as well as sales patter, so listen carefully and incorporate elements back in the second time. Lastly there was a period of observed interaction with children, with feedback afterwards. Friendly and professional, I was contacted within 1 working day inviting me to the next Assessment Day.
Centre interview - starting with a centre tour by the Centre Director, I was given similar personality/experience/skills questions in a private interview with the CD and Assistant Director. Following this was a sales role play, which was performed twice with feedback after each trial. They are looking for your receptiveness and adaptability as well as sales patter, so listen carefully and incorporate elements back in the second time. Lastly there was a period of observed interaction with children, with feedback afterwards. Friendly and professional, I was contacted within 1 working day inviting me to the next Assessment Day.
Most difficult question
What would you consider the biggest obstacle you have overcome?
Interview tips
Do your research, really learn about the company and their culture/vision/values to help answer questions. Be confident in understanding the role (not just a teaching or managerial job), and if you have no sales experience make sure you do your research and practice before the interviews. Above all, be honest and genuine and friendly - they promote a supportive and family-like staff culture, so side-eyes and attitude do not go down well.
Experiences at the assessment centre
10-4.30, the day felt longer because of lots of waiting periods while other candidates were interviewed. The area was designed to be friendly and welcoming however, so it was not unpleasant.
Two individual interviews consist of a personal presentation, a sales role play (only once this time), and a skills-abilities interview. These are conducted privately with one interviewer, so no presenting or role playing in front of other candidates or staff. There was a short written task testing basic maths and English skills, and a short group activity in the afternoon designed to assess your team-work, response to other personalities, leadership, and cooperation.
Interviewers are all team members who started as ADs and progressed through the ranks, and most applicants were recent (or soon-to-be) graduates.
Two individual interviews consist of a personal presentation, a sales role play (only once this time), and a skills-abilities interview. These are conducted privately with one interviewer, so no presenting or role playing in front of other candidates or staff. There was a short written task testing basic maths and English skills, and a short group activity in the afternoon designed to assess your team-work, response to other personalities, leadership, and cooperation.
Interviewers are all team members who started as ADs and progressed through the ranks, and most applicants were recent (or soon-to-be) graduates.
Interview steps
Interviews:
- Phone
- 1:1
- Group / Panel
- Senior Management
- Video
Tests:
- Numerical
- Personality
- Verbal reasoning
- Psychometric
Other:
- Assessment centre
- Group exercise
- Background check
- Presentation
- Competency based questions