The Hut Group - Support Analyst Interview Questions & Answers
Difficulty rating 6 / 10
- Positive 1/1
- Neutral 0/1
- Negative 0/1
Difficulty rating 60.0 / 100
Interview processI attended an interview at The Hut Group headquarters on 19/06/2013 with the Service Delivery Manager (Andrea) and the IT Manager (Neil) which lasted around 35 minutes. The room that was booked for the interview was still occupied when we arrived so I got a chance to have an informal chat with Andrea which was nice as it gave me a chance to calm down. When we sat down, we discussed my CV, previous employment, my education, achievements and skills. I was asked a series of questions including what I could bring to the company, why I applied for the role and what I thought the company could offer me.
The interview was a lot more relaxed than others that I have had and I felt very welcome.
Most difficult questionIf two high ranking employees submitted an urgent helpdesk ticket at the same time that needed to be addressed immediately, which one would you do first and why?
Interview tipsPrepare! I was asked to give my impressions and to give some information about the company that I wouldn't have been able to answer if I hadn't done any research beforehand. I looked at the company's website, my interviewer's LinkedIn pages and recent press releases/financial information which turned out to be very useful. Also, look into the common interview questions that are asked and practice giving your answers to another person so it doesn't sound like your reading from a script. Bring along a copy of your CV as well, as the interviewer may not have it with them. Arrive early, as it may be difficult to find a parking space (I had this problem at my interview).
Experiences at the assessment centreN/A
- Group / Panel
- Senior Management
- Verbal reasoning
- Assessment centre
- Group excercise
- Background check
- Competency based questions
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