Sykes Interview Questions & Answers

4.8571/5based on 1 reviews. Ranked 61 out of 350 companies

Difficulty rating 6 / 10

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  • Graduate Management Trainee

    4.8571/5 | Interview date: July 2018 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Management

    Difficulty rating 60.0 / 100

    Interview process

    The initial interview consisted with a telephone interview (30 minutes) with the recruitment agency named Bright Futures, in which a series of competency based questions were asked.

    Then candidates (9 were present at my assessment centre but there were 10 at the following centre next week) were invited to an assessment centre two weeks later (expenses paid!), in which the day began with an informal icebreaker exercise which assessed how you worked as a team and a group exercise which tested team work, leadership abilities and negotiation skills.

    Each candidate was asked to give a 10 minute presentation on a specific topic in front of two assessors (owner, MD, external HR, bright futures consultant). After this, lunch was provided and current graduates from the company came to have a discussion with us about their role within the company. We were allocated 45 minutes for lunch.

    Then Simon from Bright Futures invited 4 of us to a smaller room and left 5 outside. 4 were told they had gotten through to the interview stage and 5 were sent home. Interviews consisted of competency based questions as well as some personality questions to gauge you as a person (35 minutes). Candidates were then sent home and given feedback via telephone.

    Most difficult question

    Business is essentially full of deals. Describe a deal you have made in your personal or professional life, and explain what makes a good deal in business.

    Interview tips

    Prepare properly for your presentation and interview, it doesn't hurt to prepare handouts and get a real indepth knowledge of the company.
    Do not be put off by the amount of people at an assessment centre, everyone will go through if they are good enough.
    Leave with no regrets.

    Experiences at the assessment centre

    Ice breaker exercise in groups of 3, Group Exercise in groups of 3, individual presentations, individual interviews.

    Interview steps


    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video


    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric


    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5

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