So Energy Interview Questions & Answers

2.5714/5based on 1 reviews. Ranked 322 out of 339 companies

Difficulty rating 6 / 10

Interview experience

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  • Operations Analyst

    2.5714/5 | Interview date: July 2017 | Job offer? No |

    Was this helpful? Yes 0

    Sectors: Energy & Utilities

    Difficulty rating 60.0 / 100

    Interview process

    They sent me an email with the date and time of the phone interview and a case scenario where the energy service of a customer was changed. The role description seemed more like an engineering role but the interview was a customer service role play with the case scenario they sent, where I had to play the part of the company and give answers to the client, more like a sales representative. Then they asked the regular questions about why did you apply for the role and what did you like about the company.

    Most difficult question

    Playing the part of a customer service/salesperson and having to invent a story of benefits a company might have

    Interview tips

    Read carefully the role description and ask questions to define if it actually corresponds to what you are expecting. For the customer service case, make sure you previously made up a whole story about the company's services and be convincing during the interview, as you will be selling a service

    Experiences at the assessment centre

    During the phone interview, they asked me to play the role of a customer service analyst

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 3/5
    • What was your overall impression of the selection process? 2/5
    • Did the interview reflect the overall values / culture of the organisation? 3/5
    • Would you recommend this company to a friend? 2/5
    • Did you want the role following your interview? 1/5

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