Mercedes-Benz - 6 month Graduate Onsite Support Consultant Interview Questions & Answers
Difficulty rating 6 / 10
- Positive 2/4
- Neutral 1/4
- Negative 1/4
6 month Graduate Onsite Support Consultant
Difficulty rating 60.0 / 100
Interview processThe initial stage was the written application, was relatively straight forward. Just included basic competencies such as reasons for applying and what the Mercedes brand name meant to you. For this particular role they didn't require a numerical or verbal reasoning test however, for the longer graduate roles they do. They let me know i had passed 2 weeks after applying, and allowed me to book a slot on the system for a telephone interview, (no surprise telephone interviews) As i was in Australia considering flying home to England for the interview they fast tracked my telephone interview result and let me know the following day that I had passed and sent me an email describing how i could book a slot to attend the assessment center online detailing what would be included and the type of competencies they look for (team player, passion for the brand and role, decision maker and shows leadership)
After this initial stage was the telephone interview, this lasted 25 minutes and only included 4 competency questions, the lady on the phone was really nice and even offered to call me in Australia for the interview which is where i was at the time. The questions were just basic competency questions,
Most difficult questionTelephone: -
Why Merc and Why role
Time you worked in a team
Time that you've had to work under pressure
Time that you made a suggestion
They probe you to use the STAR Technique
Interview tipsDo your research in to why you want the role and company
Experiences at the assessment centreThey came and picked me up from the train station, there was 8 people in my interview one person failed to turn up. there was three parts, role play, group exercise and one on one interview. The interviewers are really nice and bring you unlimited copious amounts of water to stop your throat from drying up. The first exercise was the group interview (3 including me in the group)with 2 people accessing, was basically read a 4 page document in 30 minutes and discuss for another 30 minutes why you should put forward two staff working under you forward for a management position. You had their backgrounds/CV's/ Statistical performance indicators/ line manager reviews.
The second part was the competency interview. Again why mercedes and role, name a time you worked in a team, what kind of teams do you like? (i thought was an interesting question) who are mercedes competitors, do you think the market is competitive
lasted around 30 miniutes
The final stage was the role play, a 5 page easy to read document specific to the role applied for (loads of pictures and tables), i was to have a meeting with a sales executive from a dealership who had some questions to ask me. The document included a page on the performance of mercedes in recent years,a lot of random information on their breakdown cover and rental policy.
The role play was a bit strange as it wasn't clear cut as to what i thought the interviewer wanted. The role play only last 15minutes. She asked me questions which weren't in the document to see how i'd act under pressure and initially told me to hurry up as she had to leave in 15 minutes.
After that you fill out a feedback form and they send you on your way or drop you off to the train station.
- Group / Panel
- Senior Management
- Verbal reasoning
- Assessment centre
- Group excercise
- Background check
- Competency based questions
At this stage of the process there was no formal interview with one candidate at a time, but there w
I initially had a telephone interview which asked some basic questions like when I graduated and wha
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I orginially found out about Enterprise-rent-a-car at a graduate fair at my University. I went over
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