Home Office Interview Questions & Answers

3.2857/5based on 1 reviews. Ranked 290 out of 339 companies

Difficulty rating 6 / 10

Interview experience

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  • Case administrator

    3.2857/5 | Interview date: December 2015 | Job offer? No |

    Was this helpful? Yes 5

    Sectors: Public Sector

    Difficulty rating 60.0 / 100

    Interview process

    Arrived at main entrance and after a short wait I was greeted by a home office employee and taken upstairs to an interview room. After they sorted some paperwork I was called in to face a panel of two. They were competency based questions and were quite similar to those I had answered in the initial online application. They asked around the civil service competency framework and asked for examples of how I have shown to have a particular quality.

    Most difficult question

    How would I use my skills and experience of customer service in this role. I found this incredibly difficult to answer as the job I applied for was administration based and mostly individual work with very little contact with other parties. I felt that this question was quite irrelevant to the job I was applying for.

    Interview tips

    Don't be disheartened if you are not selected for interview the first time. Myself and my friends have all applied for jobs here and those who were overqualified didn't get a chance at interview. The initial selection process - I believe - is just luck of the draw. They focus so much on buzzwords also, so read up on those.

    Experiences at the assessment centre

    There was no assessment centre for this role.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 3/5
    • What was your overall impression of the selection process? 1/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 2/5

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