Explore Learning Interview Questions & Answers

4.5485682/5based on 25 reviews. Ranked 110 out of 346 companies

Difficulty rating 6 / 10

Interview experience

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  • Negative 0/25

Viewing 11 - 20 of 25

  • Assistant Director Explore Learning Nationwide (March 2018)

    5.0/5 | Interview date: March 2018 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Management

    Difficulty rating 60.0 / 100

    Interview process

    The full recruitment process involves answering numerous application questions, attending a centre interview, and then attending a full assessment day at the Head Office in Guildford. The centre interview involves being shown around one of your selected centres, and then being interviewed by two current directors. The interview is quite long and involves scenario questions, as well as competency questions. You are then observed tutoring the children for around 20-30 minutes. If you are successful, you are invited to their Head Office. This is a full day of assessments with around 13 other candidates, including a marketing presentation, a role play, a maths/english assessment, an interview, lunch at Zizzi's with the interviewers, and a group task with a presentation.

    Most difficult question

    We were given scenario questions and asked what we would do in certain situations, many of which we may not have encountered before.

    Interview tips

    Ensure that you are very interactive with the children during your centre interview - don't be afraid to get stuck in as if you are their tutor. The key is to build a rapport with the children in the zones you are assigned to. Be enthusiastic and make sure you know a lot about the company, and are prepared to think on your feet on be creative on the assessment day.

    Experiences at the assessment centre

    Aside from interviews, we also had tasks that required confidence and thinking on our feet. One of these was all having to write a word on a piece of paper, putting them all into a bowl, and then picking one of the pieces of paper and immediately talking non-stop about that word for a minute in front of the group and assessors. We also had a group task to agree on an order of importance for specific items and then presenting our ideas to the assessors, whilst answering their questions about our decisions.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director Explore Learning Nationwide (March 2018)

    4.8571/5 | Interview date: March 2018 | Job offer? No |

    Was this helpful? Yes

    Sectors: Management

    Difficulty rating 40.0 / 100

    Interview process

    It began with a tour of the Explore Learning Centre before sitting down with 2 of the 3 managers and having an interview. The atmosphere was informal, although be sure to dress appropriately. The interview was about 40 mins long, beginning with questions about experience, the part of the job you think you'll succeed in most, and your chance to ask any questions.
    Lastly, There's the opportunity to interact with the children and you're observed while doing this.

    Most difficult question

    The role play was most difficult for me. The topic was given the day before (via email) - I had to sell a gym membership. A tip for this is to bring your own material, eg business card, flyer, etc.

    Interview tips

    The environment is relaxed and informal, it really puts you at ease. Be sure to check Explore Learning's website prior to the interview as some questions are there to nite your preparation for the interview.

    Experiences at the assessment centre

    After the interview there's an assessment centre, however I did not get through to this.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director

    4.8571/5 | Interview date: January 2018 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 40.0 / 100

    Interview process

    The interview process was in three stages - phone interview, centre interview and assessment day. The phone interview included many of the generic questions - why Explore Learning, why this role, what can you bring to Explore etc. They asked situational questions in all face-to-face interviews so for that just remember the customer always comes first.

    The centre interview consisted of a face to face interview, a sales role play and around ten minutes interacting with the children. The face to face interview asked similar questions to the telephone interview. The sales role pay you should prepare for in advance, and they are really looking for you to engage with the customer, so ask loads of questions. For example my role play was for a gym free trail, so ask questions around their fitness, what they are looking for in a gym etc, and then cater the information to their needs. As for the children exercise, they just want to see how you interact, so just be friendly.

    Most difficult question

    All interviews were very relaxed and friendly, as they wanted to see your personality and passion shine through. So prepare for it as you would for any other interview, by researching the company values and illustrating with examples how you are like that yourself. I'd say the key thing for success with Explore Learning is to show enthusiasm and passion for education and children - helping children reach their potential. Also, they are looking for team players and people willing to learn, so demonstrate this in group exercises.

    Interview tips

    The main tip for succeeding with Explore is you personality and enthusiasm. They want team players and so are watching you even during the break sessions, to see how you interact with others. Despite feeling that I did not do my best, I got the job with Explore, as they said my friendly team player attitude, enthusiasm and willingness to learn all shown through .

    Experiences at the assessment centre

    The assessment centre was very relaxed, and the staff were very friendly and welcoming. We had a face to face interview, a personal compass presentation (on who we are and where we plan to go), a sales role play and a group exercise. You have to prepare the presentation and sales role play before hand. With the sales role play you are trying to book a free day trail for Explore Learning with a parent - main tip here would be to ask questions to get to know the customer. For example, ask their names, do they have any children, childrens ages, how are they doing in school etc. I struggled with this task as I found these questions were to probing and personal to ask someone straight away.

    In the group task we had to represent a charity, and debate why each of our charities deserved funding. This task was pushed for time, but the team demonstrated diplomatic behavior, as we all listened to one another and bounced off eachother when presenting back to the interviewers.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director

    2.5714/5 | Interview date: September 2017 | Job offer? No |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview took place at a local Explore Learning centre. You undertake an initial interview with the Centre Director covering your background and transferable skills and then receive a tour of the Centre.

    Following this you are required to interact with a number of children whilst they go through their work for the day. This is nothing to worry about and the kids are happy to discuss their work and progress. My best advice would be to simply enjoy this process and be as natural with the children as possible.

    Most difficult question

    Most of the questions were relatively straightforward and typical fare although they will vary depending on your background and experience. There were no trick questions or attempts to catch you out, just be clear on your motivations for the role and your ability to handle the sales aspect.

    "What techniques would you use to sell Explore to passers-by in a shopping centre?"

    Interview tips

    Make sure the role is for you and use websites like graduate-jobs.com to fully research it. I realised about half way through the day that the role was not exactly what I had expected nor something I would be interested in pursuing and thus struggled to motivate myself to take the group activity etc seriously, especially knowing I had spent the best part of £100 to attend the interview! I felt the management side of the role had been exaggerated and that the long term development I had hoped for wasn't really available at Explore. However if you enjoy working with children and basic sales work it seems this could be a fulfilling role.

    If you read up carefully on the role and the values of the company you should be fine. Little practical experience is required and your attitude is the most important factor. When undertaking the sales role-play, make a real effort to get to know the person you're speaking to and make sure to ask lots of questions.The recruitment staff were all pleasant, friendly and tried to put candidates at ease so don't worry beforehand about nerves.

    Experiences at the assessment centre

    An initial presentation on the company from the recruitment staff is followed by one on one interviews and a presentation that you will have prepared before hand. This can be done via whichever medium you prefer but the majority of candidates created powerpoint presentations. You then perform a sales roleplay, attempting to book a passer-by in for a free trial with Explore. There is also a simple maths and English test which requires no revision.

    After this you go out to lunch with the other candidates and members of the explore recruitment team. Finally you return to the office for a group presentation.

    The day was fairly well organised and had a relaxed atmosphere. There is a lot of down time between tasks to speak to other candidates and refreshments are provided. There are no expenses paid for travel however, which given that all assessment centres take place in Guildford is not ideal. Several candidates had come down from the North of England and had to pay considerable fees for train tickets and accommodation.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 1/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 3/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 1/5
  • Assistant Director Explore Learning Nationwide (March 2018)

    4.7143/5 | Interview date: June 2017 | Job offer? No |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 40.0 / 100

    Interview process

    The interview had several stages first a one to one interview at a centre. This was competency based but also about the company and scanario based situations for example how would you deal with one of the staff if they were racist. Following, this you had to teach the children for 15 minutes.

    Most difficult question

    Why do do you prefer law above teaching?
    Do you think Explore learning is expensive?

    Interview tips

    Slow down responses and think before speak. Also brush up on commercial awarness

    Experiences at the assessment centre

    The assessment centre was attended by 12 people. It was made up of a competency interview which lasted 15 minutes. This was followed by a pre-prepared presentation about your idea for a community event. Next there was a role play to tell a teacher about the services Explore Learning offers. In addition, there there a numerical test including fractions with questions asking how you would explain the answer to children. Then there was a literacy test which assessed your ability to find grammatical errors. Next, they took us out for lunch at Zizzi. After a lunch we had to write random words on pieces of paper. Then draw out the words and talk about the word for 2 minutes in front of the group. Finally, we had to group task about increasing membership at a gym which we then had to present to a panel who asked questions.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 4/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director Explore Learning Nationwide (March 2018)

    4.4286/5 | Interview date: June 2017 | Job offer? No |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The Interview at the Explore learning center in Woking was wonderful. I was able to learn more information about the company and really got to see how things worked. The center was active whilst the interview was taking place so you were really able to understand how the tutoring worked, and got to talk to some of the children and see what systems they were using. The actual interview consisted of a sales role play which was quite daunting, but they gave me lots of feedback and the opportunity to do the role play again. There was then a few scenario questions based on interacting with parents and children. I was a very fun interview, serious but being in the environment allowed you to relax more. The interview lasted around 2 hours, of which about 45 minutes consisted of talking to the children and helping them out with their work. This consisted of being introduced to one or two children and then left to your own devices, especially as the center was very busy.

    Most difficult question

    The most difficult questions were the ones that asked you how you would deal with children that aren't concentrating and how you would approach situations where the parents wish to take their children out of the program, as customer retention is a big part of the company's policy.

    Interview tips

    They really like to see personality, so just be yourself. And they are reliant on sales techniques and so I would recommend brushing up on the hard sell in order to push through the sales in the Role Plays.

    Experiences at the assessment centre

    The assessment center involved a lot of sitting around. There were 12 of us there, and after the initial introduction film and presentation, we were given timetables that told us the times that we would have the two different interviews and the personal task which was a numeracy and literacy sheet. The interviews consisted of a talk about my CV and what skills I had that I could bring to the company and what skills I needed to work on. Whilst the other consisted of a Role Play of talking to a teacher in a school. Again they gave wonderful feedback for the Role Play, which is brilliant information to take further on to other interviews. We then had lunch and got to know the interviewers a bit more, as well as getting to know more about the company and each other. It is not a competitive interview, so the relaxed atmosphere means that some of the pressure is lifted off. Then we were tasked with a group presentation where we were in groups of 6 and had to come up with a 5 point plan to get more members into the gym by the end of the month. This was the only bit of the assessment day that I felt could have been organised or worded differently, as we were given 20 minutes to come up with our plan but when we presented to the interviewers it became clear that they just wanted us to have come to the idea of half price joining fee or the first month half price.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 4/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 4/5
  • Assistant Director

    5.0/5 | Interview date: June 2017 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The initial interview was informative. I learnt lots about the centre that I visited. I spoke to the existing Assistant Director about her role and was encouraged to ask questions and find out more. Explore Learning really just wanted to find out more about me; my passions and interests. The sales role play was fun and clear, immediate feedback was given.

    Most difficult question

    The most difficult question was "is this the end for your teaching career, why?"

    Interview tips

    Be sure to have a good knowledge of the company. Prepare for the sales role play by predicting questions that you might be asked by a potential customer. Enjoy yourself and be confident in your own experience. Get a feel for the company by talking to others as much as possible

    Experiences at the assessment centre

    The assessment centre comprised of a written task (maths test and English test), a 5 minute presentation, a sales role play, an interview based on my cv and skills and a group activity.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director

    4.2857/5 | Interview date: May 2017 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    Phone interview - brief (20 minutes) but decent questions regarding previous work experience, personal skills and qualities, how much I knew about the company/role, and scenario based questions. You are expected to have thoroughly researched the company and role to answer all questions in a fitting manner (i.e. all with relation to the qualities expected, the vision and values of the company, the requirements for the role). I was contacted within a week to arrange for a centre interview.

    Centre interview - starting with a centre tour by the Centre Director, I was given similar personality/experience/skills questions in a private interview with the CD and Assistant Director. Following this was a sales role play, which was performed twice with feedback after each trial. They are looking for your receptiveness and adaptability as well as sales patter, so listen carefully and incorporate elements back in the second time. Lastly there was a period of observed interaction with children, with feedback afterwards. Friendly and professional, I was contacted within 1 working day inviting me to the next Assessment Day.

    Most difficult question

    What would you consider the biggest obstacle you have overcome?

    Interview tips

    Do your research, really learn about the company and their culture/vision/values to help answer questions. Be confident in understanding the role (not just a teaching or managerial job), and if you have no sales experience make sure you do your research and practice before the interviews. Above all, be honest and genuine and friendly - they promote a supportive and family-like staff culture, so side-eyes and attitude do not go down well.

    Experiences at the assessment centre

    10-4.30, the day felt longer because of lots of waiting periods while other candidates were interviewed. The area was designed to be friendly and welcoming however, so it was not unpleasant.

    Two individual interviews consist of a personal presentation, a sales role play (only once this time), and a skills-abilities interview. These are conducted privately with one interviewer, so no presenting or role playing in front of other candidates or staff. There was a short written task testing basic maths and English skills, and a short group activity in the afternoon designed to assess your team-work, response to other personalities, leadership, and cooperation.

    Interviewers are all team members who started as ADs and progressed through the ranks, and most applicants were recent (or soon-to-be) graduates.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 3/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Assistant Director

    4.4286/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview process came in 2 parts with the initial interview held at a local Explore learning centre. This interview was very relaxed and short, with the aim of gaining a feel for the candidate and whether they would suit the job role. The second interview is held at a group assessment day within the head office in Guildford. The day is split up into different areas including one to one presentations, role play, numerical and literacy tasks and group assessments.

    Most difficult question

    The group task was the most difficult part of the second interview as it requires a concise group of individuals that are confident to work under time constraints. Many candidates struggled with the role play scenario in both interviews.

    Interview tips

    Be prepared for role play in both interviews as it requires confidence and an understanding of sales and marketing to the general public. If you are successful and get through to the assessment day, make sure you are able to travel for a whole day to the Guildford centre. Some candidates did book a hotel and stay overnight in preparation of this. Do your research!

    Experiences at the assessment centre

    The assessment centre was a big, bright and open space. The team offered snacks and refreshments throughout the day and were very friendly. The whole day allowed candidates to feel very relaxed and comfortable throughout the process. The only negative being that it is in Guildford and may be difficult for some candidates to get to.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5
  • Assistant Director

    5.0/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    As a tutor to begin with, my interview process was slightly different. I had a phone interview, where I was asked various scenario questions then after this I was invited straight to the assessment day, where you have 1 to 1 interviews to get to know you, a maths/eng test and finish with a group task.

    Most difficult question

    If you were on a sales event, how would you stay motivated?

    Interview tips

    Do ensure to prepare and do as much research on the company as possible, especially with the visions and values to show your knowledge of what the company stands for and what they're aiming to achieve!

    Experiences at the assessment centre

    Very friendly atmosphere in Explore's head office, all the people, whether they have come from different centres or regional managers, are very lovely and make you feel extremely welcomed. The idea is to show your personality, so the whole day is quite laidback and all the different candidates you meet are absolutely lovely.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5

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