Explore Learning Interview Questions & Answers

4.517856/5based on 16 reviews. Ranked 97 out of 319 companies

Difficulty rating 6 / 10

Interview experience

  • Positive 15/16
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Viewing 1 - 10 of 16

  • Assistant Director

    4.4286/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview process came in 2 parts with the initial interview held at a local Explore learning centre. This interview was very relaxed and short, with the aim of gaining a feel for the candidate and whether they would suit the job role. The second interview is held at a group assessment day within the head office in Guildford. The day is split up into different areas including one to one presentations, role play, numerical and literacy tasks and group assessments.

    Most difficult question

    The group task was the most difficult part of the second interview as it requires a concise group of individuals that are confident to work under time constraints. Many candidates struggled with the role play scenario in both interviews.

    Interview tips

    Be prepared for role play in both interviews as it requires confidence and an understanding of sales and marketing to the general public. If you are successful and get through to the assessment day, make sure you are able to travel for a whole day to the Guildford centre. Some candidates did book a hotel and stay overnight in preparation of this. Do your research!

    Experiences at the assessment centre

    The assessment centre was a big, bright and open space. The team offered snacks and refreshments throughout the day and were very friendly. The whole day allowed candidates to feel very relaxed and comfortable throughout the process. The only negative being that it is in Guildford and may be difficult for some candidates to get to.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    5.0/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    As a tutor to begin with, my interview process was slightly different. I had a phone interview, where I was asked various scenario questions then after this I was invited straight to the assessment day, where you have 1 to 1 interviews to get to know you, a maths/eng test and finish with a group task.

    Most difficult question

    If you were on a sales event, how would you stay motivated?

    Interview tips

    Do ensure to prepare and do as much research on the company as possible, especially with the visions and values to show your knowledge of what the company stands for and what they're aiming to achieve!

    Experiences at the assessment centre

    Very friendly atmosphere in Explore's head office, all the people, whether they have come from different centres or regional managers, are very lovely and make you feel extremely welcomed. The idea is to show your personality, so the whole day is quite laidback and all the different candidates you meet are absolutely lovely.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Centre Director

    5.0/5 | Interview date: March 2017 | Job offer? Yes |

    Was this helpful? Yes 5

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview process was very relaxed and definitely not something that you should be worried about; they are just looking for you to be yourself. I was nervous about the gym membership role-play but the interviewer got into character very well making it easier. Meeting the children was really enjoyable, you almost forget that you're in an interview. Just be sure to chat to them, ask them what they're learning etc.
    Overall a great experience!

    Most difficult question

    Which of the Visions and Values do you think is most important?

    Interview tips

    Just be yourself. They are looking for friendly, confident and approachable people. If you make sure you are well prepared for the interview and the assessment day you'll do absolutely fine. Also try to make sure you have some questions planned in advance to ask them to exemplify your interest in their company/the role.

    Experiences at the assessment centre

    The assessment centre was a very enjoyable day, totally relaxed but obviously still important. The other candidates were all very friendly, and it definitely helped to know that I wasn't in competition with any of them. We had our individual presentations at different times so there was a fair bit of waiting around and chatting! The maths and English tests were very basic, all below GCSE level. Near the end of the day we were told to write a random word on a piece of paper to give to another candidate who then had to speak about the word for a minute. This was probably the hardest part of the day! Finally, there was a group activity about saving people on a shipwreck. I really enjoyed my day, particularily the lunch at Zizzi's getting to know everybody.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    1.8571/5 | Interview date: February 2017 | Job offer? No |

    Was this helpful? Yes 5

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    No telephone interview: straight to centre interview.

    Greeted by one of the Assistant Directors. Was told to take a seat and was given an Explore Learning brochure to look through. Was briefly shown around the centre. (Make sure you have questions ready as they ask you a lot 'do you have any questions' throughout the tour).

    Was then greeted by the centre director and had an interview with them both. They asked me why I applied for the role, what I knew about the role, how i' d be suitable for the role, my best achievement etc. No scenario based questions were given to me at interview.

    Then had my role play: this I thought went well and not a lot of feedback was given back rather than to ask more questions to get to know the customer a bit better before you advertise your product (gym membership). Took this on board and after my second attempt was told I had done better and that I had took on board the feedback. That it was good that I got to know the customer more personally the second time round and secured a trial day.

    Was given 15 minutes with the children; the AD/CD however didn't really assess me as they weren't in the room whilst I was interacting with the children. I enjoyed this part the most and helped many of the children at their computer desks.

    Most difficult question

    What is your biggest achievement?
    What is your hardest achievement?

    Interview tips

    Prepare questions to ask

    Make sure you know the role thoroughly; on my feedback on why I didn't get to assessment stage was because I didn't know enough about the role even though I mentioned the four main parts: management, sales and marketing, customer services and teaching throughout my interview (not sure how I would know about it any more thoroughly when I hadn't started the job yet?)

    Experiences at the assessment centre

    Didn't get to the assessment centre stage

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 3/5
    • What was your overall impression of the organisation? 2/5
    • What was your overall impression of the selection process? 1/5
    • Did the interview reflect the overall values / culture of the organisation? 2/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 1/5
  • 
  • Assistant Director

    4.8571/5 | Interview date: June 2016 | Job offer? Yes |

    Was this helpful? Yes 2

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    Friendly, welcoming staff made the interview process pleasant and intimidating. There was multiple opportunities to gain feedback throughout the process which meant you could adapt and respond immediately. Both days enabled me to gain an insight into the company and it's ethos, enabling me to be sure it was the right choice for me as well as the right choice for them.

    Most difficult question

    The gym membership role play was tough to prep for as I was initially unsure what they were looking for.

    Interview tips

    Be confident and assertive. They are looking for people for have initiative and drive but also great interpersonal skills. Practical business awareness and common sense is key too. For the role play, be sure to ask questions rather than just doing a sales pitch, as they are looking for the ability to build rapport with a new customer.

    Experiences at the assessment centre

    Head office, head office staff conducting interviews.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director Explore Learning Nationwide (April 2017)

    5.0/5 | Interview date: July 2015 | Job offer? Yes |

    Was this helpful? Yes 13

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    I initially applied online through an application form which asked about my experience in relation to areas of the job- different questions on sales and marketing, leading a team and working with children for example. This took around 2-3 hours so be prepared to give full detailed responses and to sell yourself well. After a few days, I was invited to a centre interview which was with two managers of that particular branch. This interview lasted two hours and was split into a tour of the centre, a competency and cv interview, a sales roleplay exercise and a child observation.

    The next stage was an assessment centre in Guildford which lasted the whole day. It was split into an individual interview, a marketing presentation, lunch and a written task.

    Most difficult question

    "A parent comes to the gate whilst you're in the middle of sorting out some figures for the head of Finance. He needs them urgently for a conference later that day. The parent looks very interested in our service and how we can benefit her children. What do you do?"

    Interview tips

    Research the company well and make sure you understand their vision and values and the job spec. A lot of the job is about performance, sales and marketing so be prepared to talk about relevant experience in that field and how you would make a difference to your centre's performance. Ensure you understand the hours as this makes a huge impact on the longevity of the job- they are long and unsociable so be prepared for that!
    The most important thing is just to be yourself and let your personality and passion for children shine through as this is what they mainly recruit on- lots of energy, positivism and smiles!

    Experiences at the assessment centre

    We had to prepare a marketing presentation in advance which we then presented to the assessor. We could use notes and powerpoint if we liked. We then had to do a school roleplay and sell the benefits of the workshops to the teacher.

    In addition, there was an individual interview, focussing on cv, competency and scenario questions. Prepare for these in advance as best you can.

    There was a written task asking how you would tutor certain fraction and subtraction problems.

    We were taken to zizzi for lunch as well- just be yourselves!

    Finally, there was a group activity where you had to choose the five most important items that would help save you from drowning in the ocean when your ship crashes. Don't be alarmed if the assessors are mean to you- they do that on purpose!

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    3.5714/5 | Interview date: May 2015 | Job offer? No |

    Was this helpful? Yes 9

    Sectors: Marketing

    Difficulty rating 80.0 / 100

    Interview process

    I had an initial telephone interview, which was with their recruitment team and lasted about 15 mins and was just about my experience and CV. Then I was invited to an interview in one of their centres. It was two interviewees, with basic questions about my experience and also scenario based questions like what I would do if someone complained of a colleague being racist or what I would do if the director was away and the teams performance started slipping. I also had to do a role play selling a gym membership, which they email information about previous to your interview. They then give you feedback and then you repeat the role play. Be sure to take their feedback on board for the second role play. Then I was just asked to chat with some children and they watched from a distance- this was the nicest part. Overall lasted about two hours. Was called the next day to be told I was through to the assessment centre round.

    Most difficult question

    The role play was the most nerve racking

    Also the question about the performance of the team slipping whilst the director is on holiday and how I would combat it

    Interview tips

    Definitely do you research and prepare because you need to be able to sell the product assertively in the role plays. Put across your assertive manner and confidence because that is what they are looking for, you need to show you also love the product. I'd say this is more a marketing role than teaching so be sure you know this before going in.

    Experiences at the assessment centre

    Again I was sent an email prior to the assessment day saying I had to prepare a presentation about marketing the explore product , and a role play with a primary school teacher who is interested in partnering with her school. This was done with two people watching. There was also another interview, one to one and maths and English tests which was pretty easy. There was then a lunch at Zizzi's in which they were definitely still assessing us! Finally there was a group session, one where we had to put items in priority from a shipwreck and where we all put words into a hat and had to talk about it for a minute.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 3/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 3/5
    • Did you want the role following your interview? 2/5
  • 
  • Assistant Director Explore Learning Nationwide (April 2017)

    4.7143/5 | Interview date: October 2014 | Job offer? No |

    Was this helpful? Yes 9

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    I had no phone interview but went straight to a centre interview. This took the format of a tour of the centre and description of the role with the centre director. This was a bit annoying, especially the information on the role, as I'd thoroughly researched the job and the company and wanted to show that I knew all this, rather than being told! This was followed by some questions about my application and cv along with some scenario questions with both the centre director and one of the assistant directors, which lasted about half an hour. Then there was the role play, from which I was given useful feedback and then repeated. After that was some interaction with the kids, with one of the tutors which went on for about 15 minutes.

    Most difficult question

    Scenario questions such as 'what would you do if the centre director was away for a while and performance among the staff started to drop?'

    Interview tips

    Do your research, especially on marketing and sales techniques. Look through information provided carefully by the company and listen to centre interview feedback before the assessment centre. Relax in both interviews, everyone seems very nice and they really want to just get to know you.

    Experiences at the assessment centre

    The day started with a talk from the operations director which lasted about half an hour on the company overall. This was followed by an interview with one of the graduate recruitment managers on my application and some management scenario questions. Then came the marketing presentation which lasted 5 minutes followed by some questions with another of the graduate recruitment managers followed by the role play. Then was the literacy and numeracy task which we could do in our own time. In the afternoon was the group task which involved choosing a selection of objects to keep on a sinking ship and having to present our findings within a small timeframe.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 4/5
  • 
  • Assistant Director Explore Learning Nationwide (April 2017)

    5.0/5 | Interview date: April 2014 | Job offer? Yes |

    Was this helpful? Yes 14

    Sectors: Education & Teaching

    Difficulty rating 40.0 / 100

    Interview process

    First off there was a phone interview, which was basically just a brief chat about expectations of the role and past work experience. Once I made it through this stage, I was invited to an interview at one of the Explore Learning centres near my home.

    This interview was two hours long, and was divided into two halves. The first half was comprised of a more detailed discussion about the role of an Assistant Director, a role play exercise and more questions about my past work experience and how I may handle difficult situations at work. An awareness of marketing strategies is also helpful during this part of the interview. The second part of the interview was an hour working with the children while they were being tutored, which was fun!

    After this, I was put through to an Assessment Centre day at Guildford, which lasted from 9 till 4.30. The day involved a short presentation, a one on one interview, two written assessments and a group task. We were also given a presentation about the company, and taken out to lunch half way through the day.

    Most difficult question

    The most difficult questions were those that involved unfamiliar scenarios to myself, such as having to chose one task to prioritise over another, or being asked how I would deal with doubts from parents about my age (21) or relative lack of experience.

    Interview tips

    Prepare! Make sure you familiarise yourself with the website and what will be expected of you as an Assistant Director. An awareness of marketing strategies is also helpful, as is previous job experience of any kind that demonstrates you can work in a team and take responsibility for your actions.

    It is also important to not be too formal, something that was picked up on in my first face to face interview - they like your personality to come through as it is a very friendly company.

    Experiences at the assessment centre

    The first task was a presentation about a marketing strategy I would adopt with the goal of signing up potential members to free trials. It lasted 5 minutes and was followed by a few questions.

    The second was a one to one interview with two senior management staff, which was more informal and involved scenario questions and probes into why I applied for the role.

    The written tasks were to test literary and maths competence

    For the final group task we were split into two teams, and had to work together to select items off a list that we would want with us if we found ourselves lost at sea. We had to decide together which ones we would prioritise and then present the final list to all of the interviewers.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director Explore Learning Nationwide (April 2017)

    4.7143/5 | Interview date: April 2014 | Job offer? Yes |

    Was this helpful? Yes 8

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The first stage of the AD position was the application form online, consisting of about 8 questions. Provide as much detail as possible and give good examples of your experiences.
    The second stage of the process, was an interview held at one of the centres. I was interviewed by the Centre Director, and there was an Assistant Director on hand as well who took notes throughout. The whole session lasted about 2 hours. I was shown around the centre, and given the logistics about how it worked. I would advise to do plenty of research before you arrive so that you have plenty of questions to ask about the centre - show your enthusiasm for the centre and let your personality shine.
    I was then sat down and asked about my experiences and skills. I was given a few scenarios to deal with for example, if the CD was away and there was an urgent issue, what I do?
    The final stage was a role play exercise. I had to pretend to stop someone in the street and promote a gym membership. The goal was to sign the person up for a free trial. Just make sure you use your communication skills effectively and ask questions to engage the client. There is also a chance to repeat the role play too.

    Most difficult question

    The scenario questions were perhaps the most difficult part of the day, but just use your common sense. If they question your answer, explain the problems that you would have and maintain a positive attitude throughout. This will show your confidence in problematic situations. And keep smiling! We are not all perfect, and they are just looking for someone who is willing to learn and take on the challenges that will be involved in the job.

    Interview tips

    Explore are really looking for passionate and enthusiastic people who are confident to take on the challenges that the role can bring. Really demonstrate how your experiences will aid you in the role and be positive throughout the day. Ask questions, be engaged, and enjoy it. If you get things wrong, don't worry. Recognise your mistakes and turn it into a positive - show that you can learn quickly. It is a fantastic company to work for and if you show that you want to work for them, your chances of being given the role are a lot higher.

    Experiences at the assessment centre

    The day started with a welcome presentation. A schedule had been created for each person of when they would do their verbal/numerical reasoning test (which wasn't difficult), marketing presentation, and another for the one-on-one interview. There is a fair bit of waiting around at this part of the day, but everyone was so lovely and it wasn't one of those uncomfortable assessment days where you feel you are in competition with everyone. Yes there is an element of competition, but the other candidates were all lovely and we all chatted about our experiences.
    The marketing presentation (task given before assessment day itself): my task was to create a sales event or marketing initiative and present it to one of the interviewers. Be clear, concise and confident. I typed up my presentation, but maintain eye contact and be positive about your idea.
    The one-on-one interview: this was more about your experiences and skills and gives you the opportunity to really sell yourself. Be confident throughout and ask questions; show your interest and passion to work for Explore. There were a few more scenario questions at this point too.
    We were then taken to Zizzi's for lunch; the most stressful part of the day was over so it was nice to just relax and chat with the other candidates and managerial staff.
    The afternoon consisted of a group activity. We started by going around the room and picking words out of a hat. We then had to talk about that word for 1 minute. Be imaginative and funny if you can! We were then split into 2 groups and given a survival scenario; rating objects in order of importance.
    The day then ended, and we were told we would find out within 3 working days if we were successful.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 

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