Explore Learning Interview Questions & Answers

4.4285693/5based on 19 reviews. Ranked 123 out of 326 companies

Difficulty rating 6 / 10

Interview experience

  • Positive 17/19
  • Neutral 2/19
  • Negative 0/19

Viewing 1 - 10 of 19

  • Assistant Director

    2.5714/5 | Interview date: September 2017 | Job offer? No |

    Was this helpful? Yes 0

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview took place at a local Explore Learning centre. You undertake an initial interview with the Centre Director covering your background and transferable skills and then receive a tour of the Centre.

    Following this you are required to interact with a number of children whilst they go through their work for the day. This is nothing to worry about and the kids are happy to discuss their work and progress. My best advice would be to simply enjoy this process and be as natural with the children as possible.

    Most difficult question

    Most of the questions were relatively straightforward and typical fare although they will vary depending on your background and experience. There were no trick questions or attempts to catch you out, just be clear on your motivations for the role and your ability to handle the sales aspect.

    "What techniques would you use to sell Explore to passers-by in a shopping centre?"

    Interview tips

    Make sure the role is for you and use websites like graduate-jobs.com to fully research it. I realised about half way through the day that the role was not exactly what I had expected nor something I would be interested in pursuing and thus struggled to motivate myself to take the group activity etc seriously, especially knowing I had spent the best part of £100 to attend the interview! I felt the management side of the role had been exaggerated and that the long term development I had hoped for wasn't really available at Explore. However if you enjoy working with children and basic sales work it seems this could be a fulfilling role.

    If you read up carefully on the role and the values of the company you should be fine. Little practical experience is required and your attitude is the most important factor. When undertaking the sales role-play, make a real effort to get to know the person you're speaking to and make sure to ask lots of questions.The recruitment staff were all pleasant, friendly and tried to put candidates at ease so don't worry beforehand about nerves.

    Experiences at the assessment centre

    An initial presentation on the company from the recruitment staff is followed by one on one interviews and a presentation that you will have prepared before hand. This can be done via whichever medium you prefer but the majority of candidates created powerpoint presentations. You then perform a sales roleplay, attempting to book a passer-by in for a free trial with Explore. There is also a simple maths and English test which requires no revision.

    After this you go out to lunch with the other candidates and members of the explore recruitment team. Finally you return to the office for a group presentation.

    The day was fairly well organised and had a relaxed atmosphere. There is a lot of down time between tasks to speak to other candidates and refreshments are provided. There are no expenses paid for travel however, which given that all assessment centres take place in Guildford is not ideal. Several candidates had come down from the North of England and had to pay considerable fees for train tickets and accommodation.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 1/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 3/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 1/5
  • 
  • Assistant Director

    5.0/5 | Interview date: June 2017 | Job offer? Yes |

    Was this helpful? Yes 1

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The initial interview was informative. I learnt lots about the centre that I visited. I spoke to the existing Assistant Director about her role and was encouraged to ask questions and find out more. Explore Learning really just wanted to find out more about me; my passions and interests. The sales role play was fun and clear, immediate feedback was given.

    Most difficult question

    The most difficult question was "is this the end for your teaching career, why?"

    Interview tips

    Be sure to have a good knowledge of the company. Prepare for the sales role play by predicting questions that you might be asked by a potential customer. Enjoy yourself and be confident in your own experience. Get a feel for the company by talking to others as much as possible

    Experiences at the assessment centre

    The assessment centre comprised of a written task (maths test and English test), a 5 minute presentation, a sales role play, an interview based on my cv and skills and a group activity.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    4.2857/5 | Interview date: May 2017 | Job offer? Yes |

    Was this helpful? Yes 2

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    Phone interview - brief (20 minutes) but decent questions regarding previous work experience, personal skills and qualities, how much I knew about the company/role, and scenario based questions. You are expected to have thoroughly researched the company and role to answer all questions in a fitting manner (i.e. all with relation to the qualities expected, the vision and values of the company, the requirements for the role). I was contacted within a week to arrange for a centre interview.

    Centre interview - starting with a centre tour by the Centre Director, I was given similar personality/experience/skills questions in a private interview with the CD and Assistant Director. Following this was a sales role play, which was performed twice with feedback after each trial. They are looking for your receptiveness and adaptability as well as sales patter, so listen carefully and incorporate elements back in the second time. Lastly there was a period of observed interaction with children, with feedback afterwards. Friendly and professional, I was contacted within 1 working day inviting me to the next Assessment Day.

    Most difficult question

    What would you consider the biggest obstacle you have overcome?

    Interview tips

    Do your research, really learn about the company and their culture/vision/values to help answer questions. Be confident in understanding the role (not just a teaching or managerial job), and if you have no sales experience make sure you do your research and practice before the interviews. Above all, be honest and genuine and friendly - they promote a supportive and family-like staff culture, so side-eyes and attitude do not go down well.

    Experiences at the assessment centre

    10-4.30, the day felt longer because of lots of waiting periods while other candidates were interviewed. The area was designed to be friendly and welcoming however, so it was not unpleasant.

    Two individual interviews consist of a personal presentation, a sales role play (only once this time), and a skills-abilities interview. These are conducted privately with one interviewer, so no presenting or role playing in front of other candidates or staff. There was a short written task testing basic maths and English skills, and a short group activity in the afternoon designed to assess your team-work, response to other personalities, leadership, and cooperation.

    Interviewers are all team members who started as ADs and progressed through the ranks, and most applicants were recent (or soon-to-be) graduates.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 3/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    4.4286/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview process came in 2 parts with the initial interview held at a local Explore learning centre. This interview was very relaxed and short, with the aim of gaining a feel for the candidate and whether they would suit the job role. The second interview is held at a group assessment day within the head office in Guildford. The day is split up into different areas including one to one presentations, role play, numerical and literacy tasks and group assessments.

    Most difficult question

    The group task was the most difficult part of the second interview as it requires a concise group of individuals that are confident to work under time constraints. Many candidates struggled with the role play scenario in both interviews.

    Interview tips

    Be prepared for role play in both interviews as it requires confidence and an understanding of sales and marketing to the general public. If you are successful and get through to the assessment day, make sure you are able to travel for a whole day to the Guildford centre. Some candidates did book a hotel and stay overnight in preparation of this. Do your research!

    Experiences at the assessment centre

    The assessment centre was a big, bright and open space. The team offered snacks and refreshments throughout the day and were very friendly. The whole day allowed candidates to feel very relaxed and comfortable throughout the process. The only negative being that it is in Guildford and may be difficult for some candidates to get to.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    5.0/5 | Interview date: April 2017 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    As a tutor to begin with, my interview process was slightly different. I had a phone interview, where I was asked various scenario questions then after this I was invited straight to the assessment day, where you have 1 to 1 interviews to get to know you, a maths/eng test and finish with a group task.

    Most difficult question

    If you were on a sales event, how would you stay motivated?

    Interview tips

    Do ensure to prepare and do as much research on the company as possible, especially with the visions and values to show your knowledge of what the company stands for and what they're aiming to achieve!

    Experiences at the assessment centre

    Very friendly atmosphere in Explore's head office, all the people, whether they have come from different centres or regional managers, are very lovely and make you feel extremely welcomed. The idea is to show your personality, so the whole day is quite laidback and all the different candidates you meet are absolutely lovely.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Centre Director

    5.0/5 | Interview date: March 2017 | Job offer? Yes |

    Was this helpful? Yes 6

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    The interview process was very relaxed and definitely not something that you should be worried about; they are just looking for you to be yourself. I was nervous about the gym membership role-play but the interviewer got into character very well making it easier. Meeting the children was really enjoyable, you almost forget that you're in an interview. Just be sure to chat to them, ask them what they're learning etc.
    Overall a great experience!

    Most difficult question

    Which of the Visions and Values do you think is most important?

    Interview tips

    Just be yourself. They are looking for friendly, confident and approachable people. If you make sure you are well prepared for the interview and the assessment day you'll do absolutely fine. Also try to make sure you have some questions planned in advance to ask them to exemplify your interest in their company/the role.

    Experiences at the assessment centre

    The assessment centre was a very enjoyable day, totally relaxed but obviously still important. The other candidates were all very friendly, and it definitely helped to know that I wasn't in competition with any of them. We had our individual presentations at different times so there was a fair bit of waiting around and chatting! The maths and English tests were very basic, all below GCSE level. Near the end of the day we were told to write a random word on a piece of paper to give to another candidate who then had to speak about the word for a minute. This was probably the hardest part of the day! Finally, there was a group activity about saving people on a shipwreck. I really enjoyed my day, particularily the lunch at Zizzi's getting to know everybody.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    1.8571/5 | Interview date: February 2017 | Job offer? No |

    Was this helpful? Yes 5

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    No telephone interview: straight to centre interview.

    Greeted by one of the Assistant Directors. Was told to take a seat and was given an Explore Learning brochure to look through. Was briefly shown around the centre. (Make sure you have questions ready as they ask you a lot 'do you have any questions' throughout the tour).

    Was then greeted by the centre director and had an interview with them both. They asked me why I applied for the role, what I knew about the role, how i' d be suitable for the role, my best achievement etc. No scenario based questions were given to me at interview.

    Then had my role play: this I thought went well and not a lot of feedback was given back rather than to ask more questions to get to know the customer a bit better before you advertise your product (gym membership). Took this on board and after my second attempt was told I had done better and that I had took on board the feedback. That it was good that I got to know the customer more personally the second time round and secured a trial day.

    Was given 15 minutes with the children; the AD/CD however didn't really assess me as they weren't in the room whilst I was interacting with the children. I enjoyed this part the most and helped many of the children at their computer desks.

    Most difficult question

    What is your biggest achievement?
    What is your hardest achievement?

    Interview tips

    Prepare questions to ask

    Make sure you know the role thoroughly; on my feedback on why I didn't get to assessment stage was because I didn't know enough about the role even though I mentioned the four main parts: management, sales and marketing, customer services and teaching throughout my interview (not sure how I would know about it any more thoroughly when I hadn't started the job yet?)

    Experiences at the assessment centre

    Didn't get to the assessment centre stage

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 3/5
    • What was your overall impression of the organisation? 2/5
    • What was your overall impression of the selection process? 1/5
    • Did the interview reflect the overall values / culture of the organisation? 2/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 1/5
  • 
  • Assistant Director

    4.8571/5 | Interview date: June 2016 | Job offer? Yes |

    Was this helpful? Yes 2

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    Friendly, welcoming staff made the interview process pleasant and intimidating. There was multiple opportunities to gain feedback throughout the process which meant you could adapt and respond immediately. Both days enabled me to gain an insight into the company and it's ethos, enabling me to be sure it was the right choice for me as well as the right choice for them.

    Most difficult question

    The gym membership role play was tough to prep for as I was initially unsure what they were looking for.

    Interview tips

    Be confident and assertive. They are looking for people for have initiative and drive but also great interpersonal skills. Practical business awareness and common sense is key too. For the role play, be sure to ask questions rather than just doing a sales pitch, as they are looking for the ability to build rapport with a new customer.

    Experiences at the assessment centre

    Head office, head office staff conducting interviews.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director Explore Learning Nationwide (September 2017)

    5.0/5 | Interview date: July 2015 | Job offer? Yes |

    Was this helpful? Yes 13

    Sectors: Education & Teaching

    Difficulty rating 60.0 / 100

    Interview process

    I initially applied online through an application form which asked about my experience in relation to areas of the job- different questions on sales and marketing, leading a team and working with children for example. This took around 2-3 hours so be prepared to give full detailed responses and to sell yourself well. After a few days, I was invited to a centre interview which was with two managers of that particular branch. This interview lasted two hours and was split into a tour of the centre, a competency and cv interview, a sales roleplay exercise and a child observation.

    The next stage was an assessment centre in Guildford which lasted the whole day. It was split into an individual interview, a marketing presentation, lunch and a written task.

    Most difficult question

    "A parent comes to the gate whilst you're in the middle of sorting out some figures for the head of Finance. He needs them urgently for a conference later that day. The parent looks very interested in our service and how we can benefit her children. What do you do?"

    Interview tips

    Research the company well and make sure you understand their vision and values and the job spec. A lot of the job is about performance, sales and marketing so be prepared to talk about relevant experience in that field and how you would make a difference to your centre's performance. Ensure you understand the hours as this makes a huge impact on the longevity of the job- they are long and unsociable so be prepared for that!
    The most important thing is just to be yourself and let your personality and passion for children shine through as this is what they mainly recruit on- lots of energy, positivism and smiles!

    Experiences at the assessment centre

    We had to prepare a marketing presentation in advance which we then presented to the assessor. We could use notes and powerpoint if we liked. We then had to do a school roleplay and sell the benefits of the workshops to the teacher.

    In addition, there was an individual interview, focussing on cv, competency and scenario questions. Prepare for these in advance as best you can.

    There was a written task asking how you would tutor certain fraction and subtraction problems.

    We were taken to zizzi for lunch as well- just be yourselves!

    Finally, there was a group activity where you had to choose the five most important items that would help save you from drowning in the ocean when your ship crashes. Don't be alarmed if the assessors are mean to you- they do that on purpose!

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • 
  • Assistant Director

    3.5714/5 | Interview date: May 2015 | Job offer? No |

    Was this helpful? Yes 9

    Sectors: Marketing

    Difficulty rating 80.0 / 100

    Interview process

    I had an initial telephone interview, which was with their recruitment team and lasted about 15 mins and was just about my experience and CV. Then I was invited to an interview in one of their centres. It was two interviewees, with basic questions about my experience and also scenario based questions like what I would do if someone complained of a colleague being racist or what I would do if the director was away and the teams performance started slipping. I also had to do a role play selling a gym membership, which they email information about previous to your interview. They then give you feedback and then you repeat the role play. Be sure to take their feedback on board for the second role play. Then I was just asked to chat with some children and they watched from a distance- this was the nicest part. Overall lasted about two hours. Was called the next day to be told I was through to the assessment centre round.

    Most difficult question

    The role play was the most nerve racking

    Also the question about the performance of the team slipping whilst the director is on holiday and how I would combat it

    Interview tips

    Definitely do you research and prepare because you need to be able to sell the product assertively in the role plays. Put across your assertive manner and confidence because that is what they are looking for, you need to show you also love the product. I'd say this is more a marketing role than teaching so be sure you know this before going in.

    Experiences at the assessment centre

    Again I was sent an email prior to the assessment day saying I had to prepare a presentation about marketing the explore product , and a role play with a primary school teacher who is interested in partnering with her school. This was done with two people watching. There was also another interview, one to one and maths and English tests which was pretty easy. There was then a lunch at Zizzi's in which they were definitely still assessing us! Finally there was a group session, one where we had to put items in priority from a shipwreck and where we all put words into a hat and had to talk about it for a minute.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 3/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 3/5
    • Did you want the role following your interview? 2/5
  • 

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