Enterprise Rent-A-Car - Graduate Trainee Manager Interview Questions & Answers
Difficulty rating 6 / 10
- Positive 13/16
- Neutral 2/16
- Negative 1/16
Graduate Trainee Manager
Difficulty rating 80.0 / 100
Interview processI initially had a telephone interview which asked some basic questions like when I graduated and what I was doing. I was then asked to arrange a Skype interview for the following week. I have never used Skype so found the second interview a little uncomfortable and I could constantly hear my voice echoed from the feedback on the interviewers side. I didn't really see the point in a Skype interview as opposed to a face to face or extended telephone interview, especially as most of the questions asked I had already previously answered in the first interview. Because of this I got the impression I wasn't being listened to the first time round and thought that dragging out there questions over a two step period was unnecessary and a waste of time. I kept being told to adjust the camera and the signal kept cutting out, it was just a very awkward experience.
Most difficult questionI was asked to give an example of a time I gave great customer service so I gave an example of when I helped a blind wheelchair user around a supermarket and into her taxi which is obviously not in the contract of a checkout operator. I took some time describing in detail all the things I helped this customer do but my interviewer just dismissed it as something I should have been doing as part of my job anyway (far from the truth) and not relevant. At this point I decided to end the interview myself.
Interview tipsWhen they ask you to discuss what you thought about the values of the company make sure you mention the customer service one. When I got asked I got the impression that I did not need to list all 7 values as we were on limited time so I only addressed a few and gave my opinion on why I agreed with them but this again was dismissed by my interviewer who pulled me up on "forgetting about the customer service value" (I wasn't aware there was a quiz?)
Experiences at the assessment centreUnfortunately I did not make it this far. I have heard good things about the company so I was disappointed my experience wasn't a good one, I guess it all depends on who is interviewing you.
- Group / Panel
- Senior Management
- Verbal reasoning
- Assessment centre
- Group excercise
- Background check
- Competency based questions
At this stage of the process there was no formal interview with one candidate at a time, but there w
The application was in various stages. 1: Online application and competency based questionnaire.
The first stage of the application process was an online application, which included academic qualif
The full recruitment process involves answering numerous application questions, attending a centre i
I was one of the first candidates to experience the new interview process. I originally applied
The initial stage was the written application, was relatively straight forward. Just included basic
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