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Dixons Carphone Interview Questions & Answers

4.35715/5based on 2 reviews. Ranked 139 out of 341 companies

Difficulty rating 7 / 10

Interview experience

  • Positive 2/2
  • Neutral 0/2
  • Negative 0/2

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  • Business Change Graduate

    4.5714/5 | Interview date: October 2016 | Job offer? Yes |

    Was this helpful? Yes

    Sectors: Retail

    Difficulty rating 80.0 / 100

    Interview process

    Application was very straight forward - CV and cover letter. This was followed by a phone interview, a 5 minute (pre-recorded) video interview and an assessment centre.

    The phone interview was quick and not too detailed at all - very straight forward. The video interview was 5 questions e.g why do you want to work here etc. - You have a minute to answer each.

    Most difficult question

    Where do you see yourself in 5 years? Such a difficult question to answer for someone still at uni that has had little or no experience in actual workplaces.

    Interview tips

    Really know the company inside out. The whole business as well not just the UK and know what direction they are going in. They have subsidiary companies in the Nordics so be sure to mention them. Also be confident and display that you really would like to work for DC - an exciting and innovative company.

    Experiences at the assessment centre

    Day begins with basic introductions.
    Then moves into a group task (teams of 3/4 join to solve a real-life business issue and create a presentation to give back to 2/3 interviewers).
    This was followed by a personal presentation everyone had prepared (presented to 2/3 people).
    Lastly there was a 3 on 1 interview which lasted an hour (1 candidate 3 interviewers).

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5

  • Customer Consultant

    4.1429/5 | Interview date: October 2013 | Job offer? Not yet |

    Was this helpful? Yes

    Sectors: Retail

    Difficulty rating 60.0 / 100

    Interview process

    Firstly completed their application form and personality test online.
    The interview was a set of competency based questions such as "What is exceptional customer service and tell me about a time you have expereinced it"

    Most difficult question

    "Describe a time when you did not do something properly or did something badly and had to re do it"

    Interview tips

    Look up some competency based questions and prepare answers before hand. Go in with some notes of things you want to remember to say. Also make sure you understand the role you are applying for.

    Experiences at the assessment centre

    It was individual interviews with myself facing the assistant branch manager(taking notes) and the branch manager asking questions.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5

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