Decathlon - Customer Service Advisor Interview Questions & Answers
Difficulty rating 6 / 10
- Positive 12/13
- Neutral 1/13
- Negative 0/13
Customer Service Advisor
Difficulty rating 60.0 / 100
Interview processThe staff were very helpful and relaxed, and the group sport in the morning put everyone at ease. The one-on-one interview was very much focused on you and your interests and sports experience, and experience in retail. There were no really tricky questions that you wouldn't get in any other interview.
Most difficult questionHow would you deal with a difficult customer if you already had a long line waiting at the till?
Interview tipsWear sports clothes, and prepare for group tasks which test your team building skills. Read the job description carefully before you go so you know what they're looking for. Be energetic and friendly.
Experiences at the assessment centreDecathlon
- Group / Panel
- Senior Management
- Verbal reasoning
- Assessment centre
- Group excercise
- Background check
- Competency based questions
I was initially asked to fill in a series of tests online. I filled them in. They consisted of a bas
Stage 1) Application process online: Asked some competency questions and had to attach CV. Stage 2
The interview involved three stages. I first applied around the end of January time. I applied onlin
The first stage was a telephone interview which consisted of: why this company? your skills? have yo
I got the interview through Reed. Initially, I discussed the role and whether or not I was suitable
I was asked about my educational background, what I know about the website, and what I can do for th
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