Arcadia Group - Merchandising Administration Assistant Interview Questions & Answers

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  • Merchandising Administration Assistant

    4.7143/5 | Interview date: January 2015 | Job offer? No |

    Was this helpful? Yes

    Sectors: Buying & Merchandising

    Difficulty rating 20.0 / 100

    Interview process

    I was asked about my previous experience & my course, how they were relevant to the job I was applying too, and also what I knew about the job I was applying for, what was I expecting. In addition to being asked 3 questions: to give an example of working as part of a team? An example of where you have had to make a difficult decision & how you made you decision, if you think you made the right decision? A Challenge you have faced, how you dealt with it. There was a short maths test, not too hard & also a task where you had to do a merchandising exercise looking at the data & allocating stock to 3 different stores using the information provided. you were also required to prepare a Swot analysis of the arcadia group, specifically looking at the merchandising side of things, you then have to present your Swot analysis to your assessor. This is just the first stage assessment if you pass this you move into the 'talent pool' where you will need further interviews. I had 3 more.

    Most difficult question

    The three questions where you had to give specific examples of your experience, you were told to prepare for these but you aren't told exactly what will be asked, so I found this quite hard to prepare for, just be honest show a certain level of critical thinking, & try and give an example of something a bit unusual that the assessor with remember to help you stand out in your answers, you get feed back & apparently I gave really good stand out answers.

    Interview tips

    This was a very long process, time consuming process, with about 9 stages the final 3 of which you will need to prepare presentations for, in total it took over about 3 months. I missed out in the end but only at the final stage which was bitterly disappointing. I think you need to be over the top yourself to impress enough & make enough of an impression to get the job, it is highly competitive & there are a lot of hoops to jump through, I would have loved this job & after 9 stages being so close was absolutely gutted. I would probably still consider reapplying however.

    Experiences at the assessment centre

    First you have to do your presentation, which should last 10 minutes. It needs to focus on merchandising. This was just one on one with your assessor so wasn't as scary as I thought. I was then given a 10 minute math test on my own, this wasn't too difficult a calculator is provided. Then a 20 minute merchandising allocation task where using the information provided you had to allocate 6 different garments to 3 stores, you where given some information about sales figures, weather etc. You receive no feedback on the day.

    Interview steps


    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video


    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric


    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

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    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 4/5
    • Did you want the role following your interview? 5/5

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