Travel Consultant | £18K | Prize Promotions | SW London

Salary: £18,000 (per annum)
Location: London
Start date: ASAP
Sectors: Human Resources, Marketing, Research & Analysis

Our Client provides money-can't-buy travel prizes, incentives and group travel to the biggest film studios, businesses and brands on the planet and are currently have an exciting opening for a Travel Consultant to make bespoke travel and fulfilment arrangements for lucky competition winners, VIP delegates and key clients from all over the world.

This is a graduate level role. Starting salary £18k but may rise dependent of experience.

Day-to-day activities will include:

Contacting winners to give them the good news and provide them with their prize inclusions, as well as informing them of any relevant terms and conditions / restrictions which may apply

Dealing courteously and attentively with any queries, questions, or concerns

Researching and booking complex travel itineraries around the world

Providing all relevant paperwork and receipts to accounts as soon as bookings are made

Contacting suppliers to secure the most competitive rates and quotes for our packages

Liaising with translators to provide prize information in the winners' native languages

Meticulously maintenance of our database

Complex diary management

Being 'on-call' to provide emergency assistance in the rare event that winners encounter a major problem whilst travelling

Booking team socials and seeking out exciting locations for events and experiences in London and abroad

Assisting the Operations Director with VIP client travel arrangements

Key candidate requirements for the role:

Exceptional organisation skills and exceptional attention to detail

Team player but also an ability to work unsupervised

Exceptional time management and ability to prioritise workload

Exceptional communication skills and friendly manner

Ability to cost up trips effectively, handle budgets and deal in multiple currencies

Numerical accuracy and proficiency with Excel and Word

Confidence in arranging complex travel itineraries and logistical product fulfilment

Strong problem-solving skills and use of initiative when dealing with tricky requests

A passion for providing a first-class service and a desire to 'go the extra mile'

The ability to work to tight deadlines and thrive under pressure

Good knowledge of international travel locations, destinations, and once-in-a-lifetime experiences

A positive outlook and can-do approach

Educated to degree level

Prior experience in travel operations or customer service, as well as knowledge of a second language would be a bonus

What are the perks of working for this company?

A realistic opportunity of earning up to £5,000 in annual bonus payments

Regular team socials

Summer Working Hours