Support Engineer (Computer Science/Engineering), Munich

This job has closed

North West, Manchester
Apply by:
1st August 2018
Start date:
August 2018
Job type:
Graduate job

Company: Redwood Technologies
Job Title: Support Engineer (Computer Science/Engineering related background)
Location: Munich
REF: J2928:INT
Sector: Tech

Redwood Technologies, resting under the umbrella of the Redwood Technologies Group as its founder, are global innovators in the R&D of communications technology. With headquarters in the heart of Europe's "Tech Valley" and offices across Europe and Asia, they're looking for ambitious university graduates to help fuel their rapidly expanding international presence.

Multi-award winning leaders in their field, Redwood Technologies take inspiration from the tireless work ethic of Silicon Valley organisations. As such, they select only the best candidates to support the continued delivery of their unique technology. With hardworking, smart employees and an excellent product, profit will follow. This is embodied by Redwood's central belief of the three "P"s - People, Product, Profit.

Working with a renowned client base, including companies such as Sky, Vodafone and Deutsche Telekom, Redwood offers you the chance to work with some of the most influential consulting companies globally!

Support Engineer Package:

A competitive basic salary


Subsidised gym membership

Excellent learning and development leading to great progression opportunities

An inclusive, welcoming culture with regular socials

Fantastic modern offices

International Travel

The opportunity to engage with a client base of prestigious market leaders

Support Engineer Role:

Provide frontline IT support to customers based in Germany, in sectors ranging from central government, travel and utilities

Obtain and maintain a comprehensive knowledge of the storm platform in order to best troubleshoot issues

Diagnose and resolve application and networking issues ahead of time to ensure the platform remains available for all clients

Take ownership of engineering services projects, ensuring they're delivered on time and to a high standard

Visit client sites in order to install hardware and software, both domestically and internationally

Regularly liaise with engineering departments and external suppliers

Develop and update communication applications through management software when applicable

Support Engineer:

Educated to high degree level standard with a full Bachelor's in Computer Science, Engineering or a related subject

Fluency in English and German

Excellent time management skills and comfortable meeting tight deadlines

Strong communication skills, written and verbal

The ability to diagnose and troubleshoot problems

Customer facing experience

Code writing experience desirable, ideally in C, C++, C#, PHP or JavaScript

Comfortable working in a fast paced environment and culture

Next Steps:

If you require this job specification or to apply in an alternate format please visit the pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven't heard from us within 28 days please consider your application to have been unsuccessful.)