Qualifications Administrator - Permanent - C£21,500 PA

Salary: c£21,500 per annum
Location: London, Central London
Start date: ASAP
Sectors: Customer Service, Education & Teaching, Engineering, Public Sector, Secretarial & Business Admin

A professional membership organisation is looking to recruit a Qualifications Administrator to provide wide-ranging support to its qualifications and membership departments.


Key responsibilities of the Qualifications Administrator:


  1. Respond to qualification and membership enquiries by phone and email, providing excellent customer service at all times.
  2. Assist with following up and resolving any customer complaints.
  3. Help maintain the membership database and extract, analyse and produce reports from it.
  4. Stay abreast of and adhere to standard procedures and quality control processes.

Skills, qualifications and experience:


  1. Educated to degree standard or equivalent.
  2. Previous experience in a similar role.
  3. Excellent communication and customer service skills, including relevant experience.
  4. Strong IT skills, including Word, Excel, PowerPoint and Outlook.
  5. Good organisational skills, with the ability to prioritise a demanding workload.

Salary and benefits:


  • c£21,500 per annum.
  • Full time, permanent position
  • 25 days’ annual leave
  • Childcare vouchers
  • Interest free season ticket loan
  • Cycle to work scheme

For more information and to apply for this vacancy please email your CV to the contact details below.


A consultant will contact you within 5 days if you are successful with your application.


Excel Recruitment Ltd. Employment Agency / Business. ISO9001:2008 accredited.



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