Property Concierge

The Foxtons Concierge team provide a service for our buyers and sellers to assist with additional requirements they may have when buying and selling a property. The role will require you to continue building relationships with the companies we use currently, as well as making lots of phone calls every day to Foxtons customers in order to help them with these aspects. There will be high emphasis on customer service & you should be prepared to spend a lot of the day on the phone working towards targets. Commission will be paid in addition to your basic salary based on how many referrals you make per month.

You can expect to be talking to and advising our customers about services in the following areas -

• Mortgage broker
• Solicitor
• Surveys
• Tax
• Lettings (for investors)
• Building/removals company
• Building contracts
• Utilities
• Lettings instruction

Working hours will be Monday to Friday, 8.45am - 6pm.

WE OFFER:

• Competitive basic salary & commission structure
• Ongoing mentoring and professional development
• Meaningful career progression
• Fast-track opportunities
• Vibrant company culture including paid-for social events
• Incentives including international all expenses paid weekends away
• Industry leading enhanced parental leave package
• Diversity and inclusion networks

About You

WE'RE LOOKING FOR:

• Strong relationship builder
• Good communication skills & ability to build rapport very quickly
• Customer service skills would be beneficial
• Team player
• Incentivised by hitting targets
• Experience within the property industry would be beneficial but not essential

About The Company

At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help achieve our goal of being the best place for our customers to find their dream home or unlock the value of their property investment.

Over the last 30 years we’ve built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the strong local expertise that our customers expect from us, while our market-leading technology empowers all our staff to provide the best customer experience possible.