Operations Internship | £16K | Online Staffing | Central London

Salary: £16,000 (per annum)
Location: London
Start date: ASAP
Sectors: Customer Service, Management, Secretarial & Business Admin

Our client is the Uber of the staffing industry, it connects employers with hospitality workers on demand. By cutting out the middle man they have ensured that companies pay less for employers and ensure that their workers are paid more, which in turn has raised wages for hundreds of London's lowest earners.

How you can expect to spend your day:
The Operations team are on the front line supporting our Members (workers) and Partners (employers) to make sure every one of them has a brilliant experience. With one hand you'll be fielding queries and solving problems via phone or email, and with the other you'll be ensuring we fill each and every shift posted with us by our Partners - finding the right Members for the right shifts will be your forte.

Answering incoming queries via telephone and email from both Members and Partners

Overseeing shift fulfilment and matching the right Members to the right shifts

Completing Member and Partner associated support work to pre-defined deadlines

This role involves rotating shift and weekend work

The ideal intern's personality and qualifications:
Excellent verbal and written communication
You have a keen eye for detail
You thrive in a fast-paced environment and can make sound decisions under pressure
You have a high energy level and are a 'glass half full' kind of person
You're empathetic and know what goes into great service
A special sort of attentive, fast-thinking, customer-focused problem solver

What are the perks of interning at this company?
Fantastic opportunity to join a high-growth start-up from the beginning and learn how to scale a business
Training and mentoring from some top entrepreneurs
Great perks like discounted travel, free food and free beer
£16,000 pro rata