Lettings Support Consultant - Foxtons
Our Lettings Support team offers a great gateway into the property industry for someone with a passion for property. You will provide assistance to thousands of Foxtons' tenants and landlords who have rented their properties through one of our estate agency offices. You will also work closely with the estate agency offices to make sure that each tenancy runs smoothly from start to finish and that excellent customer service is delivered throughout.
Foxtons Lettings Support Consultants, help ensure a tenancy starts on a positive footing by arranging pre-tenancy works and facilitate rent collection during the tenancy, including maintaining appropriate records. Lettings Support consultant also answer questions concerning contracts, offer guidance wherever possible to help our landlords effectively manage their properties and prepare legal paperwork for mid tenancy occupant changes. Finally our consultants assist with the end of the tenancy, including the service of legal notices, arranging end of tenancy works such as professional cleans and deposit returns.
Successful candidates will enjoy communicating with a wide range of people over a variety of platforms. Organisational skills are essential to balance the demands on your time and manage the administrative elements of the role. You will be trained on all aspects of the property industry therefore previous property management or administration experience is not necessary. Prior experience in a professional customer service environment is desirable.
- Starting salary of £22,000 per annum
- An intensive, ongoing training programme, including professional industry recognised qualifications
- Great career opportunities
- Incentives to reward hard work as a team
- Diversity and inclusion networks
- Well-being package including enhanced sick pay and subsidised gym membership
- Enhanced parental policies, including generous shared parental leave
Location Our stunning Chiswick Park headquarter. Chiswick Business Park is built around a lake and offers weekly events such as food festivals, zip-lining and beach volleyball in the summer
- Ideally a minimum of 3 months experience in credit control
- Professional approach to customer services
- Excellent organisational skills
- Excellent telephone manner
- Strong time management skills
- Ability to problem solve
- Outstanding attention to detail
Foxtons has been transforming estate agency for over thirty years. We have established ourselves as the most recognisable brand in the London residential real estate market.
Foxtons Interview Reviews
15 June 2018
Why you chose to study the modules you did at university? What do you do in your spare time? About my pervious work on my CV? Why I want to work in property? Why did I apply...
13 June 2017
My interview with Foxtons was an overall pleasant and professional experience. Prior to the interview, I received an automatic confirmation email which gave in detail the...
03 June 2017
After applying to the role of Property Manager at Foxtons, I recieved a response after three weeks inviting me to attend a video interview. I was tasked to read various questions...
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