
Junior IT Operations Analyst – Graduate Programme - Leeds and Manchester
- Salary:
- Competitive + benefits
- Location:
- North West, Yorkshire, Leeds, Manchester
- Apply by:
- 13th February 2019
- Start date:
-
February 2019 - Job type:
- Graduate job
- Sectors:
Junior IT Operations Analyst – Based in Leeds and Manchester
You will manage the IT systems and services that are currently used as vital components of a business’s operations. As a consultant, you will be working to resolve any incidents which occur by analysing the situation, determining what has happened, finding solutions and fixing the issue.
The roles you will deploy into within Junior IT Operations Analyst will require you to use management and communication skills in order to solve all technical problems effectively, this is a great role if you have an interest in technology, are of a robust nature, and thrive in a fast paced and exciting working environment.
You will work as a professional FDM Consultant on site within one of our tier 1 banks based in Leeds and Manchester. FDM will develop your niche skills that are currently in very high demand in today’s IT industry.
What’s in it for you?
• Commercially relevant
training located in our Leeds academy
• ITIL
Certified
• Experience working on-site with our renowned client
base
• Professional skills development through quality training
•
Ongoing support and mentoring
• Accelerated career progression
•
Opportunity to work with cutting-edge technology
• Recognition for
your achievements including our monthly Consultant awards
Future Progression:
The role is extremely diverse and as it
is a busy, operational role, your day to day would be a fresh challenge
each day tackling major incidents through root cause analysis. It
provides you with a fantastic opportunity to learn how IT Services are
delivered to the business down to how systems interoperate and function.
The following are some example roles which previous candidates have
deployed to:
• DevOps Engineer with a large insurance provider, responsible for
migrating existing applications from physical data centres into the
Cloud, creating and managing infrastructure using AWS. Rebuilding part
of the teams’ estate of servers every three months as part of a
company-wide policy.
• Service Analyst with a large asset management
organisation, ensuring the Production Support team provides a sufficient
level of service support to applications used in various parts of the
business, meeting with stakeholders, defining processes and performing
continual service improvement.
• Application Support with an FX
trading organisation, supporting an OTC derivatives confirmations
platform, an online platform Banks, hedge funds and alike use to legally
confirm Rates, Equity and Credit trades. Supporting workflows in order
for clients to submit trades to clearing houses and regulatory regimes.
Providing support and assistance to clients regarding incidents and
trade queries.
• Past candidates have moved from analyst roles into
management roles within the space of six months, so the scope of
opportunity you have going into the role of IT Service Management is huge
The position also creates a wealth of future career opportunities, with future roles including DevOps Engineer, Project Management and Cyber Security Specialist. Many graduates who are keen to pursue a career within IT Operations Analyst pathway have a fantastic opportunity to progress to a permanent position with their client or join FDM on a permanent basis.
Case Study
An example of this would be if an organisation
could no longer pull data from a shared data resource, leaving them
unable to generate reports and customer invoices. As a ITSM consultant
your training kicks in and you immediately ask ‘what has changed?’,
initiating your investigative nature to interrogate system logs and
dashboards to determine the quickest way to resolve the issue. At the
same time as all this you will be managing stakeholders across the
business at all levels in order to provide reassurance their critical
business system will be back in play as soon as possible.
We welcome graduates to apply with any degree background - you don't have to study IT to work in IT.
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