Junior Booking Agent Internship - London

Salary: £16,500 to £19,000 depending on experience
Location: London
Start date: ASAP
Sectors: Customer Service, Management, Secretarial & Business Admin, Travel & Hospitality

We are a company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing.


This role would undertake working in a fast paced small team, reporting to the Directors, this trainee role has the potential to turn into a permanent position within the company by initiating internal training to further career development.


Key responsibilities:
Taking briefs/instructions and research potential accommodation options
Making contact with hotels and gathering information on property rates and amenities
Compiling accurate information to present to the client
Processing bookings with the hotels and managing documentation
Management of data entry for searches to company database
Managing client expectations and liaising with hotels/properties when guests are in-house


The potential candidate must:
• Exhibit excellent communication skills with a confident telephone manner, excellent spoken and written English with particular care and attention to detail
• Be confident with the negotiation process and be able to process a booking from start to finish
• Have the ability to manage multiple clients with confidence and accuracy
• Be a flexible person who can think outside the box and adapt quickly to deadlines whilst offering support to team members when required
• Must have competent computer skills in Mac OS & PC, in Microsoft Word, PowerPoint with an intermediate knowledge of Excel is essential
• Have background knowledge or relevant experience in travel and hospitality or conferences and events


This is a fantastic opportunity to join a team of like-minded individuals within a dynamic, vibrant working environment. We are looking for a friendly, enthusiastic and confident individual who is able to work on his or her own initiative and as part of a team.


Hours are Monday – Friday and will be worked on a weekly rota basis of either 9.00am – 6.00pm or 10.00am – 7.00pm.


Salary Indication: £16,500 - £19,000 based on graduate experience



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