International Exchange Officer



Salary : £26,341 - £27,924 (with progression to £30,497)

Closing Date: 16 January 2022


The Role

Would you like to continue your career in international Higher Education at a Russell Group university? Do you enjoy building partnerships and developing excellent working relationships with internal and external colleagues, both in the UK and overseas?

We have an exciting opportunity for a proactive and diligent colleague to join the Global Opportunities Team at Newcastle University. You will support delivery of the University’s ambitious Global Strategy by providing support for a broad portfolio of global initiatives.

The purpose of the role is to develop frameworks for international exchange of students and staff, and to support the implementation, coordination and administration of an innovative and inclusive portfolio of global placement opportunities, including the new Turing Scheme. 


You will develop and manage a range of relationships interacting closely with the other International Office teams, and a wide range of Academic and Professional Services units both within the University and across a wide range of international organisations including universities, government bodies, NGOs and corporations. You will provide management, co-ordination and support for a broad portfolio of work with the intention of supporting the University’s strategic and academic objectives for international mobility of staff and students, with a particular focus on expanding opportunities and enhancing the student and staff experience. The Global Opportunities team develops and manages the frameworks and administration of the University’s global programmes, with the aim to equip our students and staff with the skills to succeed as critical global citizens. The post holder will support the development and implementation of an inclusive and innovative portfolio of opportunities, including work placements, volunteering, summer schools, exchange programmes and research placements, and directly contribute to the aims and objectives of our ambitious Global Strategy.

We would like you to be energetic, results orientated and passionate about excellence and innovation. The role is varied and provides opportunities for development in a challenging and rewarding environment.

If you would like to discuss this vacancy please contact Dimitra Boutsioukis (Senior International Mobility Manager) via email: Please note the University is closed from 24 December 2021 until 4 January 2022 for the Christmas break.


Key Accountabilities

1.   Contribute to the development and implementation of international strategies for Newcastle University.

2.   With support from the International Office Management team, take responsibility for a range of functions related to international mobility, taking leadership for an agreed set of priorities as part of a team approach:

  • Internationalisation of the student experience
  • International partnerships and stakeholder relations
  • Development of profile, brand and reputation 
  • Supporting international student engagement, recruitment and a range of other business objectives across the University 

3.   Contribute to the development, implementation and administration of new mobility programmes:

  • Develop frameworks for the delivery of new mobility programmes;
  • Develop policies and procedures that meet compliance requirements;
  • Manage the cross-institutional communication with Academic Units and Professional Services colleagues involved in the delivery of mobility programmes;

4.   Development, management and co-ordination of the University’s portfolio of student exchange partnerships:

  • Development of streamlined policy and procedures to support international partnership development including drafting and negotiating exchange agreements with partner organisations;
  • Exchange partner liaison and communications.

5.   Undertake market research and data analysis to produce reports and background information that is effective and applied to strategic priorities and objectives.

6.   Develop and maintain positive and effective relationships with:

   (1) international institutions, sponsors and other international partners, with the aim of achieving strategic objectives, and

   (2) staff in academic and professional service units involved in international exchange to provide effective service and co-ordination.

7.   Develop and maintain knowledge and expertise relating to international mobility and the internationalisation of Higher Education in general. 

8.   Any other duties as directed.

The Person (Essential)

Knowledge, Skills and Experience 

•   A high-level of organisation and administrative competence.

•   Team player, able to initiate, develop and maintain excellent working relationships with both internal and external stakeholders.

•   Initiative and the ability to prioritise, handle a complex workload and be self-reliant.

•   Evidence of delivery in a customer-focused environment.

•   The ability to develop expertise in planning and leading delivery against a range of priorities and targets.

•   High quality written and presentation skills.

•   An aptitude for information management and data analysis.

•   The ability to balance academic and business objectives.

•   Flexibility regarding working hours.


•   Experience of Business Process Improvement

•   Knowledge of international Higher Education. 


Attributes and Behaviour

•   Encourages and supports a free flow of communication and information across own area, and the wider University where appropriate.

•   Demonstrates high energy and commitment to the delivery of excellent services.

•   Maintains flexibility in work; plans to allow for changing circumstances.

•   Works collaboratively in a team; respects the expertise and contribution of others.

•   Is results orientated and takes responsibility for achieving own targets.

•   Creative approach to problem solving. 



•   Educated to a Level 4 award/HNC or equivalent or an appropriate combination of relevant qualifications and demonstrable transferrable experience.

•   Educated to Degree level or equivalent (desirable).


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on our Benefits Website page.

Apply now


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University of Newcastle

We are one of the UK's leading universities with a reputation built on the quality of our teaching, outstanding research and our work with the community and industry.

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