Internal IT Graduate - Softcat

Salary: Competitive plus benefits
Location: South East, Bisham
Start date: ASAP
Sectors: Customer Service, Management, Sales

About us 


Softcat is a leading provider of IT infrastructure and proud to be the No.1 Best Workplace in the UK (Great Places to Work Awards 2016).


We care passionately about two things: outstanding employee satisfaction and world-class customer service. We believe the former drives the latter. At Softcat we know that in order to have happy customers, we first need to have happy employees.


About the Team


Softcat’s Internal IT Team currently provides IT support to over 1000 Softcat employees across our 6 UK office locations. Fully aligned to the company’s culture and goals, the Internal IT Team is highly service focussed. We deliver a friendly and approachable IT service management support experience. Our key objectives include offering both a prompt response and a proactive resolution to all end-user support issues. The friendly and service focussed approach is underpinned by a high-level of technical experience and knowledge across multiple IT disciplines including systems administration, unified communication, information security, and IT service management. 


About the role


Primarily based from the head office in Marlow, with travel required across Softcat’s 6 UK location to provide hardware and end-user support.


• Desktop hardware support. 

• Mobile device hardware deployment. 

• Microsoft Windows Active Directory User Administration. 

• Microsoft Exchange User Administration. 

• Cisco Unified Communication Manager User Administration. 

• Provide administrative support to Softcat’s IT Team. 


About you 


To be successful in this role, you will need to have a keen eye for detail and work well within a team. You should possess a logical and thorough approach to work and be comfortable and confident in supporting the team in every way you can.


To apply for this role please click here or on the 'Apply Now' button.


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