Graduate Customer Service Executive – Leicester

This job has closed

Salary:
£18,500
Location:
East Midlands, Leicester
Apply by:
Ongoing
Start date:
Various
Job type:
Graduate job
Sectors:

Graduate Customer Service


Location – Leicester


Salary – £18,500


We’re working with the UK’s fastest growing renewable energy start-up. They’re making waves in the industry and looking to expand their Customer Service team. The opportunity is ideal for bright and bubbly graduates looking to kickstart their career in a start-up.


The Company:

This renewable energy start-up set themselves apart in the market through their innovative approach to customer experience. They combine smart technology with a customer-centric approach to everything they do. They hire 50-60 graduates per year, so joining this business is a great opportunity to work with like-minded individuals and receive unrivalled training and development opportunities.


The Role:

• Delivering a service that customers love – building long-lasting relationships with key customers, solving their complex problems & queries.
• Managing the end-to-end customer operations, from customer onboarding to billing and payments.
• Interacting with other teams internally to support the improvement and development of processes, services and technology.
• No prior knowledge of the energy industry is necessary and they will provide you with a full crash course on the energy industry. Requirements:
• 2.1 degree or equivalent from any university, in any subject.
• Prior experience in a customer-facing role (e.g. hospitality, retail, reception, etc.)
• Successful candidates will be bubbly, outgoing and have a passion for building strong relationships with customers.
• You’ll be highly driven by self-development and the idea of working in a start-up and constantly evolving environment excites you.
• You’ll have a strong work ethic combined with a positive and proactive attitude that will see you thrive in a fast-growth team.


To apply please email your CV to Sophie.walsh@instant-impact.com


TTI