Graduate Client Liaison Executive - Media

Salary: £21000 to £23000 per annum + benefits + Bonus
Location: London
Sectors: Advertising & PR, Customer Service, Secretarial & Business Admin, Media

Graduate Client Liaison Executive - Media


£21,000 - £23,000 & Lots of Company Benefits, full training

Richmond - South West London

The Company:

Our client are a very successful and leading consumer brand which are a digital advertising platform with an amazing working culture and office environment.

Assignment Brief:

In this role you will be responsible for managing multiple client accounts. The role involves looking after all the companies existing clients and on-boarding every new client and ensuring they are maximising the potential of the package they have signed up to. After one month the account will be assigned to an Account Manager, by which point the customer must be fully accustomed with their product and benefiting from a positive relationship from yourself.

The role will include:

- On-Boarding new clients

- Resolving any queries

- teaching clients to use the platform effectively

- working closely with the sales team

- offering fantastic customer service

Requirements: You must have some account recovery experience for this role.

Fluency in English and strong communication skills required

Customer-centric focus: A thorough understanding of how to deliver an exceptional customer experience (Calm, confident manner to handle potentially uncomfortable conversations)

Ability to establish and maintain good client relationships, both internally and externally at all levels

Self-motivated, good team player, Strong organisational skills as well as a disciplined approach to working

Technically adept, ideally with experience using MS Office suite and CRM applications, preferably Salesforce but not essential

Ideally educated to degree level

Apply for this role today and become part of one of the exciting team by sending me your CV via this website. Please note all applications will be made in confidence. Feel free to call me directly on:

Lydia Hughes
Manager at Aspire
0207 612 3853

We have a variety of graduate roles on at present (£17k-£25k), for candidates with 0 - 2 years experience, so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.

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