Graduate Application Consultant, Customer Experience, Oracle

This job has closed

£29000 to 31500 per annum depending on experience
Apply by:
26th June 2019
Start date:
July 2019
Job type:
Graduate job

Company: Oracle
Job Title: Graduate Application Consultant - Customer Experience
Sector: Tech/Consultancy

Oracle has been in existence for more than 40 years, and in that time they have become recognisable globally. A massive brand in the IT industry, they are now looking for junior members to join as Customer Experience Consultants. The successful candidates will be articulate graduates from a business related discipline looking to make their mark with a hugely renowned brand and enterprise.

Oracle is a truly global IT enterprise specialising in hardware systems and enterprise software, with more than 430,000 customers and a presence spanning 175 countries. As a CX (Customer Experience) Consultant, you'll employ a creative, passionate approach in delivering the best solutions to your clients. Working consultatively with clients, and liaising closely with your team and the wider Oracle consulting family, this is an ideal opportunity for an impressive, tech-savvy graduate.

The Package:

  • £29,000 basic salary
  • 10% Annual bonus
  • Mobile
  • Laptop
  • Lucrative bonuses and incentive schemes
  • Company holidays that reward top performers
  • Regular socials in a welcoming, inclusive environment
  • Excellent scope for progression through a variety of routes
  • A friendly culture and modern offices in a highly sought after location
  • Pension scheme

The Role:

  • Manage customer interaction through multiple channels - whether it's face to face, social, telephone or the internet
  • Act as a Functional consultant, specialising in the delivery of CX Cloud Applications
  • Using Oracle's proprietary methodology, implement CX Cloud Applications thoroughly
  • Assist in ensuring customer solutions are at their highest level of quality
  • Deliver client facing workshops, detailing the very best use of CX to business users
  • Working with rapidly evolving technologies, liaise closely internally and provide comprehensive support to your clients


  • Bachelor's degree from any discipline, preferably from a course that is related to business, IT or other relevant studies
  • Some customer facing experience
  • Excellent written and verbal communication skills
  • Strong presentation skills, comfortable delivering to clients and colleagues alike
  • Some prior knowledge of Sales, Service or Marketing processes
  • Innovative and creative, possessing the ability to think outside of the box

Next Steps:

If you require this job specification or to apply in an alternate format please visit the pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven't heard from us within 28 days please consider your application to have been unsuccessful.)

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