Engagement and Opportunities Coordinator - Greenwich



Job Purpose:

To provide high quality support for student group leaders and empower the 80+ Student Groups and volunteer initiatives at Greenwich SU to develop and grow their membership and deliver high quality activities and experiences. This role will enhance participation, identify and minimise barriers for the diverse student population at Greenwich, and deliver effective co-curricular engagement opportunities across the Greenwich campus and connect with their communities.

Reports to: Campus Engagement & Opportunities Manager

Responsible for: Temporary PT Student Staff and Volunteers

Department/Service: Membership Services

This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.



  • Support societies to grow in number and membership by providing advice, resources, support, and specialist knowledge
  • First point of contact for students interested in setting up or joining societies
  • Undertake administrative tasks to provide support to student groups, including processing room bookings, activity proposal forms, and student group finance forms in line with procedures, and maintaining records.
  • Conduct drop-in sessions, to ensure society leaders are able to access the knowledge and resources to effectively lead their groups and are following procedures and policies
  • Develop support resources and training for student groups in conjunction with other staff, with this role focusing on the needs for society leaders and encouraging them to diversify and develop their activities
  • Provide support for student group events, activities and trips, ensuring relevant H&S practices and procedures are followed
  • Ensure policies and procedures are followed, including ensuring external speaker checks are completed as per procedures and reports produced as required
  • Support the Campus Engagement & Opportunities Manager to ensure that financial controls are maintained, providing reports and information as required
  • Work with relevant staff to ensure delivery of the Welcome programme of activity and other New Arrivals activities and events, ensuring that societies are engaging with the programmes of activity as appropriate
  • Support societies to utilise the Students’ Union spaces for events and work together with the Commercial team to ensure the success and quality of these events


  • Help develop the provision for students to set up and run student groups focused on delivering voluntary activities in the local community
  • Support the Campus Engagement & Opportunities Manager and other relevant staff and officers in developing policies and procedures to enable student groups to safely deliver voluntary activities in the local community
  • Develop appropriate support resources and training for student groups delivering voluntary activities in the local community to provide quality experiences for student volunteers and stakeholders
  • Undertake relevant administrative tasks to provide support to student group volunteering projects, including processing room bookings, activity proposal forms, and student group finance forms in line with procedures
  • Work with relevant staff to curate a programme of one-off volunteering opportunities designed to encourage growth of student group volunteering projects
  • Coordinate the reward and recognition of volunteers by continuing to develop the Volunteering Toolkit

Student Media

  • Work alongside relevant staff to support and develop the student-led Student Media groups
  • Act as a first point of contact for Student Media group leaders for queries relating to their activities, and acting as liaison with the relevant Communications staff as needed to ensure their specialist activities are supported effectively
  • Support the Campus Engagement & Opportunities Manager and other relevant staff and officers in developing Student Media, including support for developing relevant policies and procedures and administrative support as required


  • To deliver an effective co-curricular events programme, focusing on hard to reach groups inc. international, commuting and mature students
  • To remove barriers for participation with non-committal, turn up and give-it-a-go style events
  • Stimulate students to create societies by using student feedback to create events & activity, that may turn into a student group

Support representative

  • Support GSU officer societies lead with administration relating to the representative meetings for societies, and other student group representative functions as appropriate
  • Administratively support the Activities Committee to achieve their function and objectives

Monitoring and Evaluation 

  • Ensure data relating to groups is collected, analysed and reported on
  • Ensure evaluation mechanisms are embedded in activity and that findings are shared and used to implement learnings with the goal of improving services
  •  Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
  • Monitor and report on targets and metrics relating to groups
  • Contribute to the annual Membership operational planning with a particular focus on groups
  • Prepare and submit nominations for various awards relating to student activities

Budget and Financial Management 

  • Contribute to the budgetary planning of groups' budgets, ensuring effective spend of budgeted sums
  • Being responsible for delivery within the allocated budget and ensuring funds are effectively managed
  • Together with the Campus Engagement & Opportunities Manager and Finance team, ensure suitable financial procedures are in place when dealing with student finances
  • Process invoices or equivalent, relating to the aforementioned budgets, where care, accuracy and security are important


General Responsibilities 

  • Represent and be an ambassador for GSU.
  • Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
  • Maintain and improve competencies through continuous professional development.
  • Abide by organisational policies, codes of conduct and practices.
  • Support and promote liberation, diversity and equality of opportunity in the workplace.
  • Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and data.
  • Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
  •  Any other duties commensurate with the accountabilities of the post.




  • Relevant experience working/volunteering in a Students’ Union or a similar organisation
  • Planning, delivering and evaluating training
  • Coordination of a range of successful events
  • Develop and maintain effective systems for collecting, collating and reporting information
  • Experience of working with or coordinating diverse groups, and encouraging traditionally hard-to-reach groups Clear communication skills face to face and on the phone or email
  • Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
  • Writing skills – produce reports and ability to write succinct documents on complex areas IT skills at a level that supports report writing, email, internet and database
  • Time management and organisational skills
  • Ability to engage and motivate others
  • Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team



  • Knowledge and understanding of issues facing today’s students
  • Knowledge of requirements for supporting volunteering projects e.g. Safeguarding and DBS checks


  • No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example, time management and organisation, effective administration, delivering training, reporting methods



  • Able to travel within the Borough and region.
  • Able to work some evenings and weekends and stay overnight where necessary
  • Works well in a team with a flexible approach to work
  • Commitment to anti-discriminatory practice and equal opportunities
  • An ability to apply awareness of diversity issues to all areas of work
  • Commitment to the values and ethos of the organisation
Apply now


Apply now

Greenwich Students' Union

The Greenwich Students’ Union is a democratic organisation run by students for students with over 20,000 members, to represent student views to the University at all levels and to provide support services for its members.

Currently Employing

Sign up for job alerts - its free
GJ Standard skyscraper