Energy Specialist Customer Operations

Salary:
£27000 to £30000 per annum + benefits + bonus + share scheme
Location:
Apply by:
29th July 2019
Start date:
ASAP
Job type:
Graduate job
Apply now

About Us


We're an innovative energy start-up. Our mission is to make energy simpler, cheaper and greener. We provide 100% renewable electricity and 100% carbon neutral gas across the UK at a fair price.



We're looking for an independent self-starter to join us as an Energy Specialist.



The Role


As an Energy Specialist, you'll learn about the energy industry, and develop skills in member experience, technology, and delivering excellent service


You'll represent the company on the frontline - on the phone, by email and online chat, dealing with a wide variety of queries


Developing analytical skills through working in small teams, where you'll be proactive in spotting and delivering improvements to our tools and processes


You'll be expected to take initiative and rise to different challenges each day


You'll learn vast amounts about the way the energy industry works, but also how a modern, innovative company engages with its customers


You'll work in a fast-paced, target-focused environment constantly striving to ensure we're providing the best member service


You'll resolve simple queries efficiently whilst spending the time to investigate and resolve harder, more complex ones



Package


  • Collaborative, flexible and friendly environment
  • Competitive salary starting at £27k, share options and bonuses
  • 25 days holiday
  • Enhanced parental leave
  • Training budget and a pension plan with employer contributions, childcare voucher scheme, cycle to work scheme
  • Great coffee, teas and fruit
Apply now

Related : 

energy  customer  operations  wiser  graduates