Energy Specialist Customer Operations

This job has closed

Up to £27000 per annum + benefits
Apply by:
22nd July 2019
Start date:
Job type:
Graduate job

About Us

We're an innovative energy start-up. Our mission is to make energy simpler, cheaper and greener. We provide 100% renewable electricity and 100% carbon neutral gas across the UK at a fair price.

We're looking for an independent self-starter to join us as an Energy Specialist.

The Role

As an Energy Specialist, you'll learn about the energy industry, and develop skills in member experience, technology, and delivering excellent service

You'll represent the company on the frontline - on the phone, by email and online chat, dealing with a wide variety of queries

Developing analytical skills through working in small teams, where you'll be proactive in spotting and delivering improvements to our tools and processes

You'll be expected to take initiative and rise to different challenges each day

You'll learn vast amounts about the way the energy industry works, but also how a modern, innovative company engages with its customers

You'll work in a fast-paced, target-focused environment constantly striving to ensure we're providing the best member service

You'll resolve simple queries efficiently whilst spending the time to investigate and resolve harder, more complex ones


Collaborative, flexible and friendly environment

Competitive salary starting at £27k, share options and bonuses

25 days holiday

Enhanced parental leave

Training budget and a pension plan with employer contributions, childcare voucher scheme, cycle to work scheme

Great coffee, teas and fruit