Customer Success Manager, Global Software Company

Salary: £25K Basic, £35K OTE
Location: London, Central London
Start date: ASAP
Sectors: Sales
  1. Customer relationship management role
  2. Sales kickoff in Australia
  3. Brand new office in central Reading for 2018

Objective is a global software organisation that allows companies that exist in regulated industries to transfer information outside of their firewalls in a compliant and safe way. The company’s platform is best suited to governments and not-for-profit organisations. They’re currently based in Maidenhead, but are moving to a brand-new, state-of-the-art office on the tenth floor of the Thames Tower in Reading at the beginning of next year.


THE JOB

This is no run-of-the-mill sales role: your main duties will be looking after, and growing your relationship with, existing customers. Objective’s clients love them, and their business is based on the strength of the customer relationship. Your target will be to retain 90% of your customer base and to grow your clients by 30%, through upselling and cross-selling. A typical day will involve responding to inbound calls from clients, giving web demos to resolve issues, visiting your clients in their offices and attending events and exhibitions. The progression opportunities are fantastic- Objective want to see new recruits promoted into Business Development Manager roles within a year of joining.


THE CULTURE

The culture at Objective is fun, innovative and collaborative. The team regularly go for drinks and do social activities like crazy golf, escape rooms and lazer tag. The company’s leadership committee is committed to developing the culture- they’ve made a big investment in the new office, which will have break out areas, table tennis tables and beanbags. The new office has a roof terrace with a bar/restaurant and work out area where HIIT and Yoga sessions take place.


YOU

Objective want to hire smart, ambitious and engaging graduates who make things happen and let nothing stand in their way. If this sounds like you, then send us your CV to apply today!



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