Client Success Executive
- Up to £24000.00 per annum plus share scheme
- Apply by:
- 15th January 2019
- Start date:
- Job type:
- Graduate job
Graduate Role: Client Success Executive
Salary: £24,000 + Shares in the company
Location: Central London
Are you a tech enthusiast with the desire and confidence to deal with high net-worth clients?
This company was founded in 2012. They provide a business solution tool to increase their clients influence in their respected markets, in-order to create key connections and opportunities to boost revenue. They are looking for a bright and tech savvy individual to help maintain an exceptional relationship with fascinating high profile clients. Located in the heart of London, with amicable office environment, you will learn from brilliant start-up gurus and encouraged to exercise your entrepreneurship nature. Winning multiple awards for innovation, performance and solution, you will play an important role to the ambitions expansion of one of the fastest growing tech firms in our capital!
Successfully demonstrating the software solution to your clients, will ensure they are comfortable in using the platform and increase their influence in their respected market
Delivering excellent service will mean meeting your clients at request, to resolve any issues in using your software.
Managing existing clients, you will be the go-to-person for any challenges they may face using your 'software as a service' (SAAS) solution
Maintaining an exceptional rapport with your clients, will result in customer satisfaction and long-term commitment
Understanding your clients specific requirements, you will relay it with the tech team to making appropriate changes & implementations to meet your clients expectation
Communicating regularly with the tech team and your directors, you will ensure clients are receiving an exceptional service
Articulate approach is essential to dealing with high net-worth clients, in-order to gain trust and buy-in to you and your services
Your commercial acumen will help you successfully communicate with high profile clients and assist them utilise your software effectively
As a Client Success Executive, you are essentially the face of the company, meeting clients on a regular basis. Consequently, being presentable and personable is vital to represent the company's professionalism
As a trustworthy individual, you will be expected to be fully transparent with your peers and directors to ensure the quality of your work and clients demands are met
Experience in marketing, specifically in content writing is desirable, however not essential
If this role sounds great to you, don't waste time, click to apply below!!!!
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