Client Services Executive – Paid Internship – £20K - North London

Salary: £20,000 (per annum)
Location: London
Start date: ASAP
Sectors: Customer Service, Internet & Digital Media, Secretarial & Business Admin

Our client is a privately owned and completely independent high net worth mortgage brokerage with offices in Central London. They specialise in arranging large mortgage loans for individuals from both the UK and overseas who are either purchasing or refinancing residential or commercial property.


This is a 3month paid internship offering up to £20K pro rata, followed by a permanent role all being well.


How you can expect to spend your day:


You will join our busy, high-energy Client Services team at an exciting time. You will often be the first person a potential customer speaks to, giving great advice and recommending the right services to meet their requirements.


No sales experience necessary, if you're intelligent and good at listening and communicating then you are what we are looking for. This is a great first role in Client Services.


Answering phone and email enquiries from potential new customers.


Converting enquiries into customers to contribute to the company's growth.


Sending correspondence and appointments via email.


Maintaining pipeline of opportunities within sales database (HubSpot).


Providing feedback on marketing and advertising activity.


Reporting on progress at weekly Client Services meetings.


The ideal intern's personality and qualifications:


High energy, friendly with a positive attitude.


Love the environment and be driven to improve it.


Advanced communication skills; tailors the tone, message and approach to engage the audience


Goal oriented.


Is driven and enthusiastic.


A team player.



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