|Salary:||£22000 to £23000 per annum + benefits + Bonus|
|Sectors:||Customer Service, Sales|
Client Services Executive - Media
South West London
£22000 + bonus + benefits
A leading digital advertising business is looking for an enthusiastic Client Services Execuctive to join their team. This business is based in gorgeous Richmond in South West London and has the most incredible offices with a fully-stocked fridge and free fizzy drink vending machine! To apply you must have previous experience working in an office, great interpersonal skills, be eager to get stuck in and work in a vibrant, fast-moving media environment.
As a Client Services Executive you will be central to representing the company brand externally and often will be the first point of contact for all incoming queries from new and existing clients. You will also be integral to the Account Management team.
Your responsibilities include:
*Onboarding of clients within your vertical
*Handling all incoming enquires from Clients
*Providing advice on the full range of products, including liaising internally to maximise knowledge
*Responding to payment claims and queries
*Account Management for portfolio of SME accounts
*Training clients on use of systems
*Management of data quality
*Retentions of accounts
The key to success in this role is a positive and proactive attitude towards all aspects of client services. You will also need to be:
*Educated to degree level in any discipline
*Experienced in working in a commercial office environment
*Ability to communicate ideas clearly and effectively both verbally and in writing
*Passionate about Client/ Customer Service
Apply for this role today and become part of one London's leading digital media businesses by sending me your CV via this website. Please note all applications will be made in confidence.
We have a variety of graduate jobs at present (£17k-£25k), for candidates with 0 - 2 years' experience, so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.
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