Client Services Executive - London

Salary: £18,000+ dependent on experience
Location: London
Start date: ASAP
Sectors: Customer Service, Computing & IT, Internet & Digital Media, Science & Technology

Adgistics is an international leading software technology solution provider, building, deploying and servicing global and local marketing management and automation cloud platforms for an extensive range of leading brands such as GSK, Erste and Cirque de Soleil and many internationally recognised advertising and communication agencies.


We are continuing to expand internationally and are looking to employ suitable candidates to become part of one of the fastest growing success stories in our sector.


Based in our Crossharbour offices and close to Canary Wharf, if successful, you will be part of our growing ‘Client Services Team’ in managing a portfolio of over 50 clients deployments.


We wish to attract people who:


• Are motivated to do their best or take pride in what they do


• Are proven account professionals who can demonstrate high levels of business awareness


• Love working in a dynamic and entrepreneurial environment


• Have strong customer service experience, are results driven and have the ability to achieve clear goals and objectives


What we expect*:


• Ability to handle fast-paced environments with effective time-management skills. Must be able to prioritise and meet deadlines


• Strong understanding of the software industry is a benefit, including awareness of the technologies, major companies in the marketing and brand communications sectors


• Strong analytical, written and communication skills


• Exemplary attention to detail, even when working to tight deadlines


• Minimum of intermediate skills in MS Word, Excel & PowerPoint


• That you are legally entitled to permanently work in the UK


* Having a degree in Business, Management Studies or Marketing can assist persons who are interested in this role. We also accept GCSEs, HNDs, NVQs and SVQs qualifications. Any business, marketing or customer service related qualifications is an asset


Main duties and responsibilities include:


• Providing help desk assistance to users of Adgistics solutions in any aspect of their interaction with our solutions


• Works closely with the remainder of Adgistics’ account management team to ensure that all client requests are managed efficiently


• Co-ordination of internal work following client liaison


• Responsibility for content management services


• Ensuring all client work is completed within agreed SLAs


• Management of a range of client bespoke services e.g. creative approvals



Type: Full-time and permanent


Experience: Entry/Mid level


Salary: £18,000+ dependent on experience


Apply with your CV via the apply button below.


Only applications from candidates eligible to work legally in the UK will be considered



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