Client Services Administrator | £19,800 | Procurement | Central London

Salary: £18,000 (per annum)
Location: London
Start date: ASAP
Sectors: Customer Service, Sales, Secretarial & Business Admin

Specializing in bringing together a community of buyers and suppliers to help the public sector buy professional services better. This company is transforming procurement by opening up the way it's done, giving the best choice for buyers and more business opportunities for suppliers, big or small. They've delivered over 2,000 projects for a growing community of buyers across the UK public sector and thousands of small and large professional services suppliers.

This is a 6 month internship paying London Living Wage (approx £20K) based in Aldgate with the intention to become a permanent role at the end.

Key responsibilities of the role:
Handling in-bound telephone or email queries, providing exemplary and prompt technical support to all clients (Buyers and Suppliers)
Client administration with respect to end to end processes
Data entry for all aspects relating to clients
Document preparation, proof reading
Ensuring all administration elements relating to client projects are updated and transacted within specific guidelines and procedures
Continouous improvement with respect to increasing speed and efficiency of repetitive tasks

What is your ideal personality and qualifications?
Desire to achieve progression to a more senior client delivery, sales or marketing role
Exceptional organizational skills
Forensic attention to detail
Confident and dynamic personality, energy and enthusiasm
Flexible, can-do approach with the ability to work under pressure
An ability to learn quickly
Demonstrate personal commitment and contribution to effective teamwork across the full range of Group activities
To be committed to equality of opportunity and valuing diversity and ensure this is integrated into all activity
Actively and continuously review all work-related activities and suggest areas for improvement

Capability must haves:
• Knowledge of Microsoft Office packages, especially Word and Excel and SharePoint
• 1 -2 years' experience in a customer facing role, preferably in a B2B environment
• Effective communications skills; both written and verbal