Client Service Team Associate - April 2019
- Competitive + benefits + OTE
- London, Central London
- Apply by:
- 27th March 2019
- Start date:
- Job type:
- Graduate job
Associate – Client Service Team - April Intake
As well as English speakers, we are looking for fluency in either Italian, Swedish, French, German or Dutch.
What does the ideal role look like for you? Autonomy, high personal impact, and an introduction to the world of business without pigeonholing yourself into any one industry? A clear path towards leading your own team and managing blue-chip client relationships in two years’ time? Running your own multimillion-dollar book of business in five years? If this resonates with you, read on.
We’re a global team of ambitious, mission-driven professionals committed to accelerating progress for our clients and for our people alike. From the moment you join us as an Associate early in your career, you’ll have significant autonomy and responsibility. You’ll get intense training and countless professional development opportunities to help you excel in your role. And you’ll have opportunities to work and spend time with like-minded colleagues from across the globe right from the get-go.
Through hard work, drive, emotional intelligence, and a commitment to delivering results, you’ll be on the path to becoming Manager in two years and Vice President in five, all while being part of a global team that’s dedicated to building a business, improving themselves, supporting one another, and celebrating successes together.
Leading professionals around the world often find themselves in situations where they don’t have the knowledge they need to confidently make decisions and move forward. That’s when they turn to AlphaSights. Our people bring commercial instincts, business acumen, and a whatever-it-takes mentality to every project to truly understand our clients’ unique questions and identify the precise experts who can offer valuable insights. With a better understanding of the world than they had before engaging AlphaSights, our clients accelerate their progress. They harness newfound insights and knowledge to think faster and smarter than the competition, generate ideas, and make extraordinary breakthroughs to drive the business forward.
Founded in 2008, AlphaSights currently employs around 500 professionals in eight offices around the globe and regularly ranks as one of the fastest-growing companies in the world.
Learn more at alphasights.com
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify specialists with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their expertise is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.
This is a fast-paced, client facing, communication-intense role with a clear focus on effectiveness and revenue generation. Associates develop skills in negotiation, professional communication, project management, client service, conflict resolution, and training which pave their way to successful careers in commercial and operational leadership.
What We Look For
We’re not concerned about what you’ve studied and you don’t need to have a specific type of experience to join us because we’ll teach you how to be successful in this role, but you should have an interest in working in a client-facing, business-oriented capacity. You’ll need to bring a client-first attitude and be results-oriented, driven, and emotionally intelligent. You’ll need to embrace our entrepreneurial, fast-changing, and highly collaborative environment and demonstrate strong interpersonal and leadership skills.
• 0-3 years' work experience
• Bachelor's degree, with strong academic credentials and noteworthy extracurricular leadership
• Evidenced success in a professional and/or extracurricular field
• As well as English speakers, we are looking for fluency in either Italian, Swedish, French, German or Dutch
What will you get from us?
• Clear career progression
• Opportunities for training and development throughout
• High level of autonomy and ownership of role from day one
• Comprehensive company sponsored private medical scheme
• Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day
• Weekly morning yoga and corporate gym discounts
AlphaSights is an equal opportunity employer. Please note that unfortunately we are unable to sponsor visas for this position.
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