Business Management & Customer Operations – Graduate Leadership Programme

Salary: £28,000 plus benefits
Location: Nationwide
Start date: Sep-2017
Sectors: Customer Service, Management

What will you discover in a Business Management & Customer Operations career with us?

Have you got a mind for analysing processes? Do you like working with a diverse group of people, sharing knowledge and being a consultant in your field? If you're also interested in people management, you should apply to join the Lloyds Banking Group Business Management & Customer Operations Graduate Leadership Programme.

With over 30 million customers and a relationship with almost every household and community in the UK, Lloyds Banking Group makes a difference in the lives of millions of people. Our Business Management & Customer Operations team helps us by acting as our internal strategic consultant and making sure our customers receive the best service and experience, every time.

What you'll do

Join us on this programme, and over two years you'll discover a lot about our business, but most importantly about yourself and your interests. Throughout three, eight-month placements across the UK, you'll learn about how we provide services within the whole organisation. You could be, managing the flow of payments, managing people and projects, or providing internal consultancy to improve things for our customers. Above all, you'll get a strategic view of one of the largest financial institutions in the country.

Your development

We want to help you to build your skills to become a valuable leader, so you'll receive mentoring, and take part in masterclasses, volunteering, innovation jams, and practical on-the-job learning. You'll also study for a professional qualification, such as Chartered Banker and, by the time you finish, you'll be equipped to build a career that matters to you.

Entry requirements

We accept a 2:2 degree or above in any discipline from any university and we embrace a diversity of individuals - from rock-climbers to film-buffs and party planners - because whatever shapes you, will shape our future too. And, you'll be joining an organisation that offers flexible working and a huge range of benefits, so you can build a reward package that best suits you - including private medical benefits and discounted financial products.

Discover what matters to you on a Lloyds Banking Group Graduate Leadership Programme.